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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,393 Reviews

1,393 Reviews of Columbia Ford Kia - Service Center

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June 28, 2025

Excellent service from the time you arrive to time you leave great lounge area Very professional More

by Paradisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
June 14, 2025

The service department does a great job, and I always find them to be very helpful More

by mjcapuano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

As always, the service department is fantastic. Each time I am there, it’s always a good experience. More

by Toddc.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Always professional. Always a quick turn around. Always in contact with updates regarding the work. More

by Toddc.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Very nice Dealership. We always feel welcome. Just love the atmosphere and the cafe/ food. More

by nmosigjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

They do the job well and are always honest about what needs to be done. More

by pjp.holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
May 07, 2025

They have consistently performed only the work required and did so within a day. they have also kept prices reasonable. More

by EllwoodJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

thank you for you help during my vehicle's repair. I appreciate the car wash to top it all off. Have a good day. More

by lebrungj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

What a great experience! We live locally and they came picked up the the truck and dropped it off when the work was completed. The communication was fantastic! We knew when t More

by pammunkelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gates, Jay Roderick, Dale Thompson, Eli Belyi, Jimmie Bletsch,
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