Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
272 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

272 Reviews

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272 Reviews of Fernando Cruz

June 06, 2026

Dealership Rating
Employee Rating

The service department is extremely helpful, as with all the service advisors. Very polite . And courteous More

by Scot.B.Cupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2026

Dealership Rating
Employee Rating

We ran into a few hiccups and Fernando handled like a champ and we got it all done in a timely matter. More

by Jmayberry85
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 04, 2026

Dealership Rating
Employee Rating

Good people in an old style setting, which I really enjoy. It’s nice to have aGood people in an old style setting, which I really enjoy. It’s nice to have a restaurant in there as well . Some of the he More

by vowel.rotunda4q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

June 03, 2026

Dealership Rating
Employee Rating

Always polite staff, easy to make appointment. Very clean waiting area. With coffee and breakfast available. Thank you.. More

by rskowalski4
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

June 03, 2026

Dealership Rating
Employee Rating

Excellent service and communication. I am pleased with Columbia Ford and the services they provide . More

by SB
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 01, 2026

Dealership Rating
Employee Rating

Always great to work with and efficient. I love the new service where they came to my home to do an oil change. Initially I just had a Ford Transit camper van, but when it came to buying a n More

by myersk19
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 01, 2026

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Employee Rating

Fast service and very friendly, the dealership is very cool inside has a koi pond. Enjoyed watching the fish More

by Sarah
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2026

Dealership Rating
Employee Rating

Always polite staff, easy to make appointment. Very clean waiting area. With coffee and breakfast available. Thank you.. More

by rskowalski4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

May 30, 2026

Dealership Rating
Employee Rating

Always consistently good services. Repairs done as described. Friendly and professional staff. Dealership is welcoming and comfortable atmosphere to wait if needed. More

by Trouttravelers
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 29, 2026

Dealership Rating
Employee Rating

Great service at decent prices …. Staff is mostly Friendly , they offer pick up and deliver your vehicles which is amazing More

by dtssolutions1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

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