Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

4.7
277 Reviews
4.7

277 Reviews

Write a Review

Dealership Experience

6 yrs, 1 mo

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

277 Reviews of Fernando Cruz

November 02, 2026

Dealership Rating
Employee Rating

It was a pleasure working with Michael he took his time and never pressured me More

by nikkithenice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Devine

September 15, 2026

Dealership Rating
Employee Rating

Mike and Jimmie, along with eric gates, sourced and secured the vehicle that i wanted and then put an excellent trade in package together to make it happen. Highly recommend Columbia Ford. More

by paulphipsky
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 30, 2026

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I was treated well. The purchase was easy no pressure to buy. I would recommend them if I know someone is looking for a new vehicle. More

by ctbear34
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Munkelt, Miguel Figueroa , Miguel Figueroa

August 28, 2026

Dealership Rating
Employee Rating

Miguel makes you feel special. He told me the day I drove the K4 I liked it. He wasn't high pressure and took time for me to get my insurance settlement. I visited other dealershi More

by ctbear34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Munkelt, Miguel Figueroa

July 30, 2026

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Employee Rating

Very helpful . Not there to push you into something. Best of all is he listens to you. More

by RALPHWATSON201
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 10, 2026

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A fireplace in winter with leather armchairs and sofa, a cafe, marble spotless bathrooms, what more could one ask? They saved me from a disastrous lease and put me into a purchased ev6 which is the bast car More

by Aldenscountrygardens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Jerek "JC" Colón

June 07, 2026

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Employee Rating

Always a great experience. The pickup and drop-off are the best. Always in touch to let you know what's going. More

by JOHN.MATHIEU53
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 06, 2026

Dealership Rating
Employee Rating

The service department is extremely helpful, as with all the service advisors. Very polite . And courteous More

by Scot.B.Cupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2026

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Employee Rating

We ran into a few hiccups and Fernando handled like a champ and we got it all done in a timely matter. More

by Jmayberry85
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 04, 2026

Dealership Rating
Employee Rating

Good people in an old style setting, which I really enjoy. It’s nice to have aGood people in an old style setting, which I really enjoy. It’s nice to have a restaurant in there as well . Some of the he More

by vowel.rotunda4q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

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