Columbia Ford Kia - Service Center

Oil change mess I normally give them 4 stars but this last service on my truck was terrible the technician left oil inside , outside on my truck and on my engine. The I normally give them 4 stars but this last service on my truck was terrible the technician left oil inside , outside on my truck and on my engine. They did try and resolve in a quick and professional manner by detailing the vehicle ( Which was NOT satisfactory either) But i will give them another try. More

Excellent service! Had regular maintenance work done and a warranted part replaced. Great atmosphere and very helpful service staff. Also the waiting areas are very comf Had regular maintenance work done and a warranted part replaced. Great atmosphere and very helpful service staff. Also the waiting areas are very comfortable and bathrooms are immaculate. More

Convenient & Comfortable On a recent visit I needed to stay and wait for my vehicle while it was being serviced. The extended service hours are convenient and I can wait in a On a recent visit I needed to stay and wait for my vehicle while it was being serviced. The extended service hours are convenient and I can wait in a comfortable lounge. I have purchased three vehicles from this dealership and value their service department. More

3 trips for service This was vehicle number 20 over the years that we have bought from Columbia ford/ gates family. The service department is a joke. It takes them at l This was vehicle number 20 over the years that we have bought from Columbia ford/ gates family. The service department is a joke. It takes them at least 3 visits to fix warranted work. I should not buy a vehicle and be in for service 3 times before the first payment! I may be switching ford dealers in the future for sales and service More

Great place to bring your car This was such an easy process and the hours are so convenient. All the people working are polite and professional. I would definitely come here again! This was such an easy process and the hours are so convenient. All the people working are polite and professional. I would definitely come here again! More

Great Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atm Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atmosphere is wonderful More

Routine Maintenance Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that yo Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that you receive. More

Oil change Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that More

Vanity mirror I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares More

Other than tightening lug nuts, They do fine work Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par f Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par for the course. Next day (Saturday) my wife takes the kids to the store and comes back reporting the same. I go out and check the lug nuts and its amazing that they were all still there. Not even hand tightened. Just started. Luckily it didn't cause and accident but I'm not much for relying on luck. I called service department but of course they're closed on weekends. Left a message for someone to call me Mon morning but I'm writing this at half past noon and no one has bothered to call. To be fair, the people there are friendly and helpful but then again, so is the guy who bags my groceries. Not sure I want to put my family's life in his hands either. More