1,387 Reviews of Columbia Ford Kia - Service Center
Great Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atm Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atmosphere is wonderful More
Routine Maintenance Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that yo Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that you receive. More
Oil change Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that More
Vanity mirror I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares More
Other than tightening lug nuts, They do fine work Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par f Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par for the course. Next day (Saturday) my wife takes the kids to the store and comes back reporting the same. I go out and check the lug nuts and its amazing that they were all still there. Not even hand tightened. Just started. Luckily it didn't cause and accident but I'm not much for relying on luck. I called service department but of course they're closed on weekends. Left a message for someone to call me Mon morning but I'm writing this at half past noon and no one has bothered to call. To be fair, the people there are friendly and helpful but then again, so is the guy who bags my groceries. Not sure I want to put my family's life in his hands either. More
Well done Very friendly and informative about what needed to be done and time of completion. Seemed like I was the top priority and kept me informed around the Very friendly and informative about what needed to be done and time of completion. Seemed like I was the top priority and kept me informed around the services that my vehicle needed. More
The works We had our 2013 Ford 150 serviced at Columbia Ford. We found the staff friendly and informative and were highly satisfied with their work. Our work We had our 2013 Ford 150 serviced at Columbia Ford. We found the staff friendly and informative and were highly satisfied with their work. Our work was performed in a timely manner. More
Great service The staff I dealt with were very friendly and knowledgeable. The service was quick and efficient and I was given a full description of the work that w The staff I dealt with were very friendly and knowledgeable. The service was quick and efficient and I was given a full description of the work that was done on my vehicle. More
Oil change Very friendly staff with fast quality service . The cafe was clean and staff was also patient and helpful. Overall great experience. Will definitely r Very friendly staff with fast quality service . The cafe was clean and staff was also patient and helpful. Overall great experience. Will definitely return again. More
prompt and polite service We called about an issue with our car. They gave us the time/day slot we needed. The car was ready when they said it would be and actually communica We called about an issue with our car. They gave us the time/day slot we needed. The car was ready when they said it would be and actually communicated during that day. More