Eric is happily married to his wife, Katharine and lives in Stonington with their 2 children Ollie and Bella. His motivation to help people buy, trade, sell, fix, repair, maintain and improve their automotive situations shines through and is proven by the thousands of people he has affected. He is an avid athlete and sports fan. Eric is a hometown fan of the New England Patriots, Boston Celtics and Boston Red Sox, and he will certainly let you know about it. Eric has been around the business for his entire life, and he has been playing with cars since he could touch the pedals. He has been certified in 8 different car manufacturers, so he certainly knows his stuff. Come in and meet him, he will always go above and beyond, no matter who you are!
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
39 yrs, 2 mos
Specialties & Trainings
NADA Graduate
551 Reviews
Write a Review551 Reviews of Eric Gates
March 25, 2024
Always pleasant staff provide dedicated, fast, and correct service to my vehicles. Parts readily available and time required is communicated well. correct service to my vehicles. Parts readily available and time required is communicated well. More
Other Employees Tagged: Jake Gurzler, Joe Berube, Bobby Eskey, Mike Pahlas, Andy Caldwell, Fernando Cruz, Noah Calovis, Brian Roush, Keith Herzig
March 16, 2024
Everyone was very friendly and Jordan helped me by explaining purchase and lease options. Once I decided to lease, the transaction went very smoothly. Jordan explained all of the new technology on th explaining purchase and lease options. Once I decided to lease, the transaction went very smoothly. Jordan explained all of the new technology on the KIA and said he would be available if I had additional questions after driving the car! More
Other Employees Tagged: Jordan Handfield, Alisa Velasquez
March 13, 2024
Amazing dealership unlike any other I've been too. Highly recommend! Sales and Financing team were amazing, fair, and incredibly easy to work with. Highly recommend! Sales and Financing team were amazing, fair, and incredibly easy to work with. More
Other Employees Tagged: Jay Roderick
March 13, 2024
Always goes above and beyond for their customers. I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer More
Other Employees Tagged: Jake Gurzler, Bobby Eskey, Jimmie Bletsch, Mike Pahlas, Nicole Mooney, Ilya "Eli" Belyi, Fernando Cruz, Jay Roderick, Brian Roush , Tyler in service
February 22, 2024
Ask about all approved finance options! ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in t ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in the mail. Of course, we received the song and dance from the dealer in which they said it must have been an oversight. I say either incompetence or it was done purposely (if the bank they used gave a bigger kickback). Either way we ended up having to refinance just to get the rate we initially were approved for. Someone should really look into these practices........This will unfortunately be the last purchase I make from a Gates dealership. More
Other Employees Tagged: Jake Gurzler, Denny Gates, Craig Gates, Dave Munkelt, Alisa Velasquez
January 31, 2024
Wonderful dealership. Friendly staff in the service dept. I've been working with Andy Caldwell for several years. I can't say enough positive comments about this dealershi Friendly staff in the service dept. I've been working with Andy Caldwell for several years. I can't say enough positive comments about this dealership. More
Other Employees Tagged: Craig Gates, Bobby Eskey, Jimmie Bletsch
December 29, 2023
Dealership is great. Have purchased 3 Kias from them. Andy is and has been so helpful and professional.. Have purchased 3 Kias from them. Andy is and has been so helpful and professional.. More
Other Employees Tagged: Jimmie Bletsch, Mike Pahlas, Andy Caldwell, Fernando Cruz
December 24, 2023
I was very pleased to work with you and the rest of the team at Columbia ford I am very happy with the whole experience and look forward to maintaining my ford edge at Columbia Ford for all my needs team at Columbia ford I am very happy with the whole experience and look forward to maintaining my ford edge at Columbia Ford for all my needs More
Other Employees Tagged: John Senick, Mike Pahlas, Joe Brochu
November 04, 2023
They are extremely accommodating and their professionalism is the best I have seen. No wonder they have a great reputation in our area. professionalism is the best I have seen. No wonder they have a great reputation in our area. More
Other Employees Tagged: Mike Pahlas
September 25, 2023
Overall, best service I've experienced purchasing a vehicle. Every last person was a pleasure to work with. Thorough, attentive and kind. vehicle. Every last person was a pleasure to work with. Thorough, attentive and kind. More
Other Employees Tagged: Jake Gurzler, Dave Munkelt