Columbia Ford Kia - Service Center

fix new car my husband went to service and they did know anything about a dent that was suppose to be fixed on my new car. They sent him down the road to the den my husband went to service and they did know anything about a dent that was suppose to be fixed on my new car. They sent him down the road to the dent place and they did not know anything. he came back to columbia and finally after 1 hour of driving around he was in the back of Columbia waiting for him. Service did not know anything about it. More

Easy to take your kids with you while getting an oil change. I have two young kids and I can't believe how much they enjoy going to the dealership. The service is amazing and when they say you will be out in an I have two young kids and I can't believe how much they enjoy going to the dealership. The service is amazing and when they say you will be out in an hour, they are not kidding. I had my oil change scheduled for 9:30am. We dropped the keys off at the service desk and went to the cafe. Not only does Columbia Ford have wonderful staff, but the cafe staff is just as wonderful! I have only been to the dealership 3 or 4 times in the past year and everyone remembers me and my kids. We sat down at in the cafe, I got my free cup of coffee and chatted with the cook. He is probably one of the most genuinely nice people I have ever met. After we completed some school work and had a snack, we wondered the dealership looking at all the new cars and even fed the fish. Yes, they have a mini indoor pond and allow the kids to feed the fish. Right at everyone was getting antsy, Rachel brought me my paperwork and told me I was all set. No fee for this oil change and tire rotation, so we hopped in the car and it was just 10:27am just about an hour as promised. Love this place! Thank you to all the staff who make the oil change experience so wonderful! More

I never knew waiting at a dealership could be so much fun! Where do I start? From getting a last minute oil change and tire rotation, to the complimentary free coffee! You can't go wrong! Don't forget about th Where do I start? From getting a last minute oil change and tire rotation, to the complimentary free coffee! You can't go wrong! Don't forget about the thunderbird cafe! The food is out of this world! More

fast, efficient service Service was fast and all personnel are a delight to work with I have made an appointment for our truck for next week should be another positive expe Service was fast and all personnel are a delight to work with I have made an appointment for our truck for next week should be another positive experience More

Respect, Reputable, Professional The service department at Columbia Ford deserves the highest ratings! The friendly crew goes above and beyond the call of duty allowing me to drop my The service department at Columbia Ford deserves the highest ratings! The friendly crew goes above and beyond the call of duty allowing me to drop my car off on a moments notice, and servicing the vehicle promptly and accurately each time. After being notified of a recall, I was given the opportunity to return my car the following day; and not only was I given a ride back to work, but the work was done quickly and professionally, as well. I can always count on Columbia Ford! Thank you, guys!!! More

very well! work was completed in a timely and professional manner and, work was completed in a timely and professional manner, and the work was completed in a ti work was completed in a timely and professional manner and, work was completed in a timely and professional manner, and the work was completed in a timely and professional manner, thank you very much. More

positive The price was as expected. Everyone is pleasant, positive and helpful. I also love the food at the Thunderbird café. My only dealership for work on my The price was as expected. Everyone is pleasant, positive and helpful. I also love the food at the Thunderbird café. My only dealership for work on my car. More

Highly Recommended Columbia Ford provided excellent customer service. They treated me with respect. My service person I dealt with was Bobby. He was outstanding! Very po Columbia Ford provided excellent customer service. They treated me with respect. My service person I dealt with was Bobby. He was outstanding! Very polite and courteous and always smiling and answered all my questions. I would definitely be coming back for all my service needs and thinking of purchasing from them as well. More

Fabulous Service Department I brought my Escape in for two recalls and an oil change. The gentleman from the service department was very helpful. It's a great dealership and I I brought my Escape in for two recalls and an oil change. The gentleman from the service department was very helpful. It's a great dealership and I highly recommend them. More

Perfect performance Columbia ford was great at Custumer service. Theresa treated me with exceptional customer service as well. Will go back for all my service needs on my Columbia ford was great at Custumer service. Theresa treated me with exceptional customer service as well. Will go back for all my service needs on my ford. More