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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,394 Reviews

1,394 Reviews of Columbia Ford Kia - Service Center

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April 09, 2025

I am a Fleet Maintenance Manager of a Transit Agency in Southern CT. I had a Transmission repaired in one of my All-Wheel Drive Transits and the repair was done in a timely fashion and excellent. The servi More

by kszombathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I had a great experience with the oil change service at the dealership. The staff was professional, friendly, and efficient. They explained everything clearly, and completed the service in a timely manner. More

by r_carcorze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

The dealer was able to get my car in, took care of everything, oil change, tire rotation. More

by jhabakangas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Service staff was helpful, fast and efficient. Would recommend this dealership to my friends and family More

by patrickfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember service rep I delt with
March 26, 2025

Service was completed in a timely manner while I had breakfast in the cafe. They came out to get me and explained everything that was done. I was extremely happy with the service. More

by kse7ret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

This is a great dealership with good customer service. They are very friendly and receptive to your needs. The service department is professional and timely. More

by Will44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Welcoming Fantastic Friendly staff Great car Smooth process Highly recommended for a stress free purchase More

by tahj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rushane Wellington
March 09, 2025

Excellent service, friendly and knowledgable staff, very nice waiting area and cafe. Overall a very nice and comfortable dealership. Columbia Ford Kia will definitely be my dealership of choice for all serv More

by LD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

My experience with this dealer was wonderful. I have full confidence moving forward on any work needed for my vehicle. Honest and more than fair More

by tlagasse5251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy and my mechanic mr. Dupont
February 25, 2025

The service I received was professional and friendly. I left with my vehicle’s oil change taken care of as well as two recalls performed More

by erik_sonic95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was helped by a woman not listed here and whose name I do not remember; 5 stars for her!