Columbia Ford Kia - Service Center

Fixes after purchase Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still ske Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still skeptical, not because of the service performed, just not sure thst transmission itself is good) More

quick convenient Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the d Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the day with minimal impact...greatly appreciated. More

Great service, right price, extremely comfortable setting. I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for wo I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for work that should be covered by the warranty. The center is very clean and comfortable. Comfortable couches, great lighting (none of that horrible fluorescent lighting that most service centers have), relaxing decor (albeit a bit heavy on the hunting theme for my taste), glistening bathrooms, and free coffee. More

Quick and accurate Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never h Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never had a problem getting in and out on a timely fashion. While there, had gourmet coffeee and a toasted muffin from the Thunderbird Cafe’!!😜 More

Excellent I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Colu I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Columbia Ford, for sales, service, parts and have always been satisfied. The store culture is top notch and the facility is high class! Let’s not forget to mention the top notch Thunder bird cafe - I have yet to see a facility like this. Anyone who comes here will not be disappointed and I will continue to refer customers here! More

recall 2018 f150 excellent service department the staff was very helpful and the shop was as clean as it could be.my truck was in and out in no time and i was on my wa excellent service department the staff was very helpful and the shop was as clean as it could be.my truck was in and out in no time and i was on my way.thanks for the great service.. More

All Smiles Friendly greeting The loaner was ready and set to go. When I returned my car was ready and nice and cool with the air on. All was well. Bob Friendly greeting The loaner was ready and set to go. When I returned my car was ready and nice and cool with the air on. All was well. Bob More

very happy with the service department, courteous,competent,and friendly. they are knowledgeable and always have met my needs as a customer,thank you very much with the service department, courteous,competent,and friendly. they are knowledgeable and always have met my needs as a customer,thank you very much More

23 years and counting with Columbia Ford We've been coming to Columbia Ford for 23 years. The staff has been great and the Service Dept is always pleasant and efficient. Got a question? Th We've been coming to Columbia Ford for 23 years. The staff has been great and the Service Dept is always pleasant and efficient. Got a question? They will take the time with you. Always the BEST. More

Wiper Fluid Not Filled All the stars go to Mike and the front office team for their help getting me in early and their friendly service. Otherwise the mechanic failed to All the stars go to Mike and the front office team for their help getting me in early and their friendly service. Otherwise the mechanic failed to fill windshield wiper fluid. Hard to trust what was completed if the easiest job isn't done right or at all. Also I usually go to the Kia dealership in East Hartford and they wash/vacuume my vehicle before returning it to me (returning it cleaner than when it was brought in). Neither were done here. More