Columbia Hyundai
Cincinnati, OH
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Great car - Good buying experience - Below average delivery I often hear the Genesis/Equus compared to Lexus, Audi, BMW, etc. If you want to truly compete with them, prep the car accordingly. There was cleane I often hear the Genesis/Equus compared to Lexus, Audi, BMW, etc. If you want to truly compete with them, prep the car accordingly. There was cleaner fluid on the seats. Film covering internal plastic. Plastic/rubber bands covering 3 seatbelt inserts. Water marks on the door-interiors. A scratch on the leather steering wheel. Head-rests were set at different heights. Does it make the car less valuable? No. But $40k+ for a car being compared to a Lexus GS needs to be presented much differently than an Accent or Elantra. Also, I found out *after* I signed the paperwork that there's a promotion for Uber drivers to get $1000 rebate for buying a Hyundai. I told my salesman afterwards I'm an Uber driver, and he said there's nothing they can do now. I believe him; but why have a promotion if you're not going to promote it? I was very disappointed I wasn't at least told about that - I basically lost out on another $1000. In all honesty, had I known that I probably would have taken a car with more features for more overall money - so we *both* lost out on that one. The salesguy was very nice, though - I did like him a lot. Very thorough and professional. No pressure at all. I do wish I had the opportunity to "opt out" of being read a 60-page "quick-start" manual. I'm 35 years old and if I can't figure out on my own how to adjust seats or change the AC settings, I don't deserve to own a car. Not his fault, but man - I would've liked to avoid that. Overall, it was a decent experience and I do absolutely love my 2015 Genesis Sedan (3.8, RWD, Sig package)!!! More
Great Experience Keith L. took the time to listen to my needs and my situation in order to be able to purchase my new car. He work very well with my self and husband t Keith L. took the time to listen to my needs and my situation in order to be able to purchase my new car. He work very well with my self and husband to get me into the car i wanted. More
Overall pleasant car buying experience I was pleasantly surprised with how smooth my car buying process went. Jason was easy to work with, there was no final pressure after we agreed on a p I was pleasantly surprised with how smooth my car buying process went. Jason was easy to work with, there was no final pressure after we agreed on a price for unneeded upgrades, and I feel comfortable having my car serviced there. I would highly recommend Columbia if you're looking for a new car. More
Great place to buy a car. Ask for Joe The dealership clearly understood what I was looking for, and even pointed me to a better deal to match my needs. There was no haggling back and forth The dealership clearly understood what I was looking for, and even pointed me to a better deal to match my needs. There was no haggling back and forth over the price. My sales rep was very straightforward about what he could do. And he deal he worked out why me was fantastic. More
its a great experience Sales person was so good at his job, finance guy was so great and welcoming. I will definitely be going back when my wife's lease is over to get a car Sales person was so good at his job, finance guy was so great and welcoming. I will definitely be going back when my wife's lease is over to get a car from there. More
Easy, stress free, worry free environment Mike M. at Columbia Hyundai was easy to work with and did an excellent job getting the exact vehicle we were looking for. The negotiation was worry/s Mike M. at Columbia Hyundai was easy to work with and did an excellent job getting the exact vehicle we were looking for. The negotiation was worry/stress free and he was able to reach the price we needed to make this financially viable for us. He was professional the entire time and worked to teach us how to use the different features when we took delivery. On top of that the 2015 Sonata Limited we purchased is full of amazing features and made the transition to Hyundai make us wonder why we didn't do it sooner. Will look to purchase again in the future. More
Amazing Columbia Hyundai did an outstanding job with helping me purchase my first car. I cannot say enough great things about the people who work there. Thank Columbia Hyundai did an outstanding job with helping me purchase my first car. I cannot say enough great things about the people who work there. Thank you so much! More
Another great experience Once again, Columbia Hyundai has earned my loyalty and I will continue to travel out of state to buy a new car! My fourth Elantra and still happy. Once again, Columbia Hyundai has earned my loyalty and I will continue to travel out of state to buy a new car! My fourth Elantra and still happy. More
Our purchase of a new Elantra! We have enjoyed our third purchase from Columbia Hyundai. The pleasant, friendly, knowledgeable staff in the sales and service departments combine to We have enjoyed our third purchase from Columbia Hyundai. The pleasant, friendly, knowledgeable staff in the sales and service departments combine to make it so. More
Delightful I walked away disgusted from the Columbia Acura dealership due to an absolutely rude associate. Came to the Hyundai dealership where they treated wit I walked away disgusted from the Columbia Acura dealership due to an absolutely rude associate. Came to the Hyundai dealership where they treated with great respect. I am thankful that i did. More

