Columbia Hyundai

Tyler Hickey helped me and he was excellent. He explained what needed to be done and what the cost was. The car was ready when promised and he texts me to let me know it was ready. He explained what needed to be done and what the cost was. The car was ready when promised and he texts me to let me know it was ready. More

Outstanding service department! Service managers explain all repairs in detail. Jamey Moore is the ultimate professional. Final bill matches original quote. Work is done in a timely Service managers explain all repairs in detail. Jamey Moore is the ultimate professional. Final bill matches original quote. Work is done in a timely fashion and has always been error free. The service waiting area is the best I have ever experienced, and that includes BMW, Hyundai, and Audi dealerships. I love that my car is being serviced by certified Acura mechanics. More

Columbia Hyundai is very friendly. From sales to service. My employment requires me to work a split shift, so it only allows a few hours for me to take my tucson in for basic service From sales to service. My employment requires me to work a split shift, so it only allows a few hours for me to take my tucson in for basic service. The service department fits me in. More

My appointment went well but was waiting on a phone call regarding repair , didn’t receive a call therefore return to dealership and found out my repair need a part ordered. Ordeal could have been resolved regarding repair , didn’t receive a call therefore return to dealership and found out my repair need a part ordered. Ordeal could have been resolved must easier if i received a simple call from dealership. More

It’s clean, has good, fast service, thorough. Helpful customer service staff. Has snacks and drinks Service team is fantastic. Timely, well informed and problem fixed as promised. Interactions Helpful customer service staff. Has snacks and drinks Service team is fantastic. Timely, well informed and problem fixed as promised. Interactions with the whole team were awesome. More

Asked if they had a a coupon they could give me for an oil change and they were not interested in the least in helping me out. They brushed me off and said check the website. Neither the cashier nor the s oil change and they were not interested in the least in helping me out. They brushed me off and said check the website. Neither the cashier nor the service tech were interested at all. We will not be back for an oil change here. We will spend our money elsewhere. More

I loved the text messaging updates! I was kept informed of status but called for questions. I was kept informed of status but called for questions. More

It’s clean, has good, fast service, thorough. Helpful customer service staff. Has snacks and drinks. Helpful customer service staff. Has snacks and drinks. More

Service was very professional. They were able to fix my window. My only complaint is the cost. It was a window regulator, which cost nearly $1,000 to replace (parts & labor). E They were able to fix my window. My only complaint is the cost. It was a window regulator, which cost nearly $1,000 to replace (parts & labor). Extremely dissatisfied with the cost to fix a seemingly simple issue. More

Office service staff was not helpful in answering questions, or dealing with problems. After scheduling my appointment 2 months in advance and even verifying the day before, I was told the morning of questions, or dealing with problems. After scheduling my appointment 2 months in advance and even verifying the day before, I was told the morning of my appointment that suddenly there was not a car available to use in the valeting of mine. Then I got zero responses for a week as to when the reschedule of my appointment would be. The service was completely unacceptable for a “luxury” brand like Genesis. More