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Columbia Hyundai

Cincinnati, OH

4.2
1,005 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,005 reviews

July 16, 2024

I found the process to be very confusing. I just pulled up and someone took my car and I didn’t know where to go after that. It wasn’t until I went to the front of the building did someone he More

by allison.e.bridges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
July 16, 2024

First time my visit went smoothly. They told me 90 minute wait for an oil change and I got it done in 30. More

by seelinjm
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 16, 2024

Overnight drop process is easy and dealership follow-up bsck to the customer is timely. More

by LMSALUKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 16, 2024

Great experience this time. Charles had me in and out in an hour. Most times I am there for at least two hours. More

by BRAD.WAGNER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 16, 2024

Chuck was great! !! Took less time than I thought it would! Everyone was very kind and courteous an helpful! More

by DPRICE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 16, 2024

At this time I would have to leave a "No comment" due to the lack of staffing and computer system issues. More

by mbomb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
July 16, 2024

My car repair was scheduled as soon as the parts came in. The actual repair took less time than scheduled. Colin, my service rep, took great care of me and addressed all of my concerns. Thank you. More

by BOBMACKAYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 16, 2024

Friendly service, timely service, and answered all of my questions in an easy to understand way More

by mjscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 12, 2024

The service department did a great job being timely with my vehicle and they also helped me to gather my things and take them to my car, which was very helpful with my 2 kids in tow. More

by carolyn.ann.klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 12, 2024

They were good. they're honest about their work and I'm grateful thank you More

by RTACKE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Chuck Elliott
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