Columbia Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,005 reviews
Very courteous! !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. More
People are always nice in person, but impossible to get anyone one the phone. i just say 2:45 for an oil change on my Genesis with a total of 3 people in the waiting room (myself included). Whatever they e anyone one the phone. i just say 2:45 for an oil change on my Genesis with a total of 3 people in the waiting room (myself included). Whatever they estimate your wait for oil change or any other service, assume it’s going no to be triple. One time I had to keep a loaner over night for a service they told me would take 3 hours. Customer service is dead at all dealerships, so it shouldn’t surprise anyone. Now that I’m paying for my service, I won’t be going back for anything that isn’t warranty. More
Best genesis dealership I’ve been to. Incredibly nice and helpful people that actually treat me like a human. Other genesis dealerships I’ve been to are absolutely miserable. Incredibly nice and helpful people that actually treat me like a human. Other genesis dealerships I’ve been to are absolutely miserable. More
Geneses service appointment. Did not deal with sales personnel. Josh explained status of new service facility and scheduled improvements to the service experience. . Did not deal with sales personnel. Josh explained status of new service facility and scheduled improvements to the service experience. . More


