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Columbia Hyundai

Cincinnati, OH

4.2
1,005 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,005 reviews

October 03, 2024

Thanks for getting me in so quickly! ! Everybody up at this location is extra SWEET!! Thank you Brindle!! More

by CAMERONSCAUSE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
October 03, 2024

Short wait. Good product itemization. Could you add "mileage"? Love the free car wash and vac! More

by GRANNYPEN5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 03, 2024

Usually have a good experience with service, but took 1 month to get my car back, as the part didn’t come in for a recall. Not sure why they wouldn’t postpone until the part was in(they delayed the service More

by PRICE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
October 03, 2024

Brindle was amazing to work with, he explained the issue and required repairs without talking down to me. More

by CC0812
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
October 02, 2024

Clean waiting area with drinks and snacks, friendly and communicative staff (worked with Chuck from service) More

by erinderks78
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Workmanship
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Recommend Dealer
Yes
October 02, 2024

Usually great service - has dropped off with its expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - m More

by BOBANDCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
October 02, 2024

If your phone is going to be answered by a robot, and the message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered More

by Missylinnwood
Service Price Transparency
Workmanship
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Recommend Dealer
No
October 02, 2024

Pleasant interactions with employees but I don't like having to wait weeks for an appointment. More

by LDIETSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 02, 2024

The hyundai service center is always efficient, very clean and they're friendly to work with More

by TINAAMITCHELL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
October 01, 2024

Excellent service and done very quickly. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town. More

by jmcgodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Chuck Elliott and Zach Hucke