Columbia Hyundai

Buying my car was a pleasure. Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the appt, she was great! I made an appt and had wait almost 2 hours for an oil change and tire rotation. I was also not informed of pick up and deliver of my vehicle. Hopefully my next service will be better. More

Service advisor behavior and knowledge about service details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. More

No loaner. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. More

I love my Genesis! I received my first maintenance check and now I love the service! I received my first maintenance check and now I love the service! More

Dealership unable to schedule recall service or rear differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differe differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differential for the next month and a half. Not pleased, I’ve never had anything remotely similar to this with Lexus over the past 10 years… More

Both Craig Bachmann and Jack McFarland (Finance) were terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to inser terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to insert hidden charges, finance contradicting or denying what salesmen said, and so on. None of this was true at Columbia Acura. Both Craig and Jack were perfectly clear in presenting all their information, very patient, put no pressure on me, and kept confirming that I understood what we were talking about and what the documents were saying. The pricing itemization was very plain and easy to understand. It was a pleasure working with them both. I would highly recommend Columbia Acura to anyone. More

took weeks to schedule after mistake on last appt- replaced part that wasn't bad and didn't replace what was bad. Additionally scratched front of car replacing the wrong part. They are trying to make replaced part that wasn't bad and didn't replace what was bad. Additionally scratched front of car replacing the wrong part. They are trying to make it right but service level not what a luxury car experience should be; it is how I imagine it would go if my 16 year old was running the show. More

Fast service, nice and knowledgeable staff, clean waiting room and restrooms. I highly recommend this dealership! room and restrooms. I highly recommend this dealership! More

Everything is good accept some issues not related to main reason which should be mentioned to the customer before he leaves reason which should be mentioned to the customer before he leaves More

Minus the "free" car wash that wasn't really a "Mike's Car Wash" quality, everything was SUPURB! My 2013 Santa Fe drives better than that new Palisade 2024 loaner! I suggest turning off all the HUD displa Car Wash" quality, everything was SUPURB! My 2013 Santa Fe drives better than that new Palisade 2024 loaner! I suggest turning off all the HUD displays in the cars and only put them on for a customer that asks for it. It was very distracting and would not recommend it. If we had access to anti-gravity vehicles, maybe I'll have a window projection. Maybe. More