Columbia Hyundai
Cincinnati, OH
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Very attentive and they explained all services. Chuck was very personable and the booking of the service was easy with Kayla! Chuck was very personable and the booking of the service was easy with Kayla! More
I have mixed feelings about my recent car purchase. We purchased a certified used Hyundai. The salesman was easy to work with. The vehicle had higher than expected mileage on it but the "backroom" s We purchased a certified used Hyundai. The salesman was easy to work with. The vehicle had higher than expected mileage on it but the "backroom" salesman wouldn't budge much on the price. We came to a fair price. When we went to pick up the car, I found a problem with the vehicle and noted there was some cosmetic work that could have been taken care of with a little more TLC. I brought these issues to the salesman's attention, and he has been working diligently to make things right. I am happy with the purchase, but my less than stellar grade is because these little details should have been attended to without me needing to look over the car. More
I brought the car in for routine oil change. They advised me when I could receive complementary oil changes in the future. They completed the service in about an hour which was the time I was They advised me when I could receive complementary oil changes in the future. They completed the service in about an hour which was the time I was told. The service was prompt, friendly and easy. More
Found problems quickly and determined issues were from a oil change done somewhere else and helped big time on helping us resolve problem with issues a oil change done somewhere else and helped big time on helping us resolve problem with issues More
The tech (Cheyenne) was a nice guy, but ultimately, this place totally missed the mark. If you want to be charged almost $500 an hour for routine maintenance labor, this is the dealership service spot for y place totally missed the mark. If you want to be charged almost $500 an hour for routine maintenance labor, this is the dealership service spot for you. For me, I have a trustworthy mechanic who performs better work at a much more reasonable price point. I should have gone to his shop in the first place, but some lessons are hard learned. More
LOVE the valet service. He was on time, friendly and thorough. With my busy schedule, it is wonderful to have this service, including a loaner vehicle to drive during the ti He was on time, friendly and thorough. With my busy schedule, it is wonderful to have this service, including a loaner vehicle to drive during the tie service was being done. Also, love that Columbia reached out to me in terms of mileage requiring service. I do wish it was easier to reach a live person to ask questions. More


