Back

Columbia Hyundai

Cincinnati, OH

4.2
1,004 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

Directions

By Type

Showing 1,004 reviews

February 03, 2024

Great with service. Bad with letting customers know the status of service; when your car is done, etc. More

by IRONPALMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 02, 2024

my maintenance experience was outstanding. it was the quickest service I've ever had. I am very impressed with the service and professionalism of the staff. More

by DAN SLATTERY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 02, 2024

My problem was identified quickly & what could be done at this time was done. The part needed was ordered & I am to be called when the part comes in. Much shorter wait time than I expected. More

by Janicenoodles1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Tyler Hickey
February 02, 2024

Unprofessional, lack of support, with questionable customer service in general. This statement does not pertain the the vehicles but to to general experience of the dealership. More

by MPMONAGHAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
February 02, 2024

Srvice for oil chance almost 2 hours. The three year maintenance incentive is missleading.at best. More

by rcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
February 02, 2024

I will only take my vehicle to this location for my service needs! Great group, professional, friendly and reasonable. More

by mstroud1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Fran I have no idea who Jon is the only person I dealt with was Fran and she was great.
February 01, 2024

Genesis - This visit went well with service, but all prior visits were a struggle. Communication with the service manager/coordinator was next to impossible. Lindsey this time stepped in and the exper More

by JWENDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

They do a good job, and try to keep you informed ,the AI phone system does a terrible job ... More

by JCARP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

Did not reset my service due computer and did not replace the service due sticker on windshield. My service advisor at the front desk was great however. More

by CHSTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

Outstanding service and with a smile. Appreciate the help and support with my oil change and tires. More

by SELMIN8OR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
...
59
...