Columbia Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
We replaced 4 tires 9/13/2023. Took car in for maintenance service 1/8/2023. Were charged $40 for tire rotation. Why? I always feel that this service center is trying to upse Took car in for maintenance service 1/8/2023. Were charged $40 for tire rotation. Why? I always feel that this service center is trying to upsell me on services. More
This is the 2nd vehicle per purchased from Columbia. Julio A. knows how to treat his customers well and find exactly what they are looking for. Will be a life long customer of this dealership. Keep trea Julio A. knows how to treat his customers well and find exactly what they are looking for. Will be a life long customer of this dealership. Keep treating your customers well and they will keep coming back! More
I dropped the car off in the morning, and the mechanic contacted me quickly with the recommendations. I agreed with the recommendations, and my car was repaired and completed within two hours. contacted me quickly with the recommendations. I agreed with the recommendations, and my car was repaired and completed within two hours. More
Lack of communication, rude cashier counter and unsure of work that was done are just a few sentences to describe my last visit. I dropped my car off the night before to have a couple recall repairs done as work that was done are just a few sentences to describe my last visit. I dropped my car off the night before to have a couple recall repairs done as well as an oil change. Never heard from them until AFTER a voicemail was left (early afternoon) and then a couple hours later, I texted. Then an hour before they closed, I get a call my vehicle is ready for pick up. Once I get there the first cashier told me my oil change coupon couldn't be used. The second cashier said she could do it. However, it's not reflected on my receipt which I didn't look at until I got home.... that's my fault. I just wanted to leave, and they wanted to go home. So needless to say, after only 2 visits at this dealership, I'm going a half hour out of my way to see a different Hyundai dealership. More
The staff was very professional and made me feel welcomed. Service was done in a timely manner. I will continue to come to this location. Can’t beat the service or the professionalism. Far the best welcomed. Service was done in a timely manner. I will continue to come to this location. Can’t beat the service or the professionalism. Far the best Hyundai service dealership!! More
Had to bring my car back the day after the 15k service done on my 2011 Santa Fe because after the service was done my dashboard lights no longer worked. The gentleman at the service desk and someone from done on my 2011 Santa Fe because after the service was done my dashboard lights no longer worked. The gentleman at the service desk and someone from the service department quickly identified the problem and corrected the issue. Luckily I was still able to make it to my dinner with friends on time. I do appreciate their quick help, but would have preferred not to have to return again to have the problem corrected. This occurred on 1/17/24 & 1/18/24. More


