Columbia Hyundai
Cincinnati, OH
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I’ve been bringing my cars here for years for my oil changes/tire rotations. I’m frustrated this time because I specifically asked them to address my tire pressure since the temperature is in single dig changes/tire rotations. I’m frustrated this time because I specifically asked them to address my tire pressure since the temperature is in single digits and I knew it was low. They said they would. As soon as I left the service department, my tire pressure warning went off that all of my tires were low. I couldn’t go back and have them fix it at that time so now I have to make a special stop to find a gas station and play with the pressure myself. It wouldn’t be that big of a deal except that it’s dangerous in this weather and I explicitly asked them to fix it. More
My rep was extremely nice and helped me every way he could possibly think of. I wasn’t expecting a $1000.00 repair bill and honestly this wiped my bank account out. . I was thoroughly disappointed to le could possibly think of. I wasn’t expecting a $1000.00 repair bill and honestly this wiped my bank account out. . I was thoroughly disappointed to learn my warranty for this part was only a short time 5 yrs/50,000 miles. I learned buying a warranty is a mistake if you switch dealers because they don’t honor the warranty. I learned a lot of things the hard way and wasn’t prepared for these lessons. I’m glad to know this going forward but it doesn’t help me because I bought my car at Superior and he sold out. I had no idea they are only good at the place you buy your car. I now know its not something to buy again. Columbia has always been a good dealership but having a Hyundai with only two places to get it repaired thats a negative. I will make sure the next time I buy a car they have more then two dealerships I’m grateful my car is fixed and Columbia service reps were very helpful. Brindle was very compassionate and listened as I stressed and fell apart. I am thankful there are still people thst try and help even in trying situations. He deserves to be recognized for listening and offering solutions. Thanks for everything! More
Great service today. Only problem I was told my brake fluid needs to be changed, that it looked like it’s never been changed. Whose fault is that? Since I’ve had it se Only problem I was told my brake fluid needs to be changed, that it looked like it’s never been changed. Whose fault is that? Since I’ve had it serviced at the dealership 99% of the time I’ve owned it. Why was I just told? It didn’t suddenly turn black. More
Perfect dealer and honest people can be find here I bought Hyundai Sonata 2018 a clean and perfect car Thanks To Robin for making this deal for me bought Hyundai Sonata 2018 a clean and perfect car Thanks To Robin for making this deal for me More
I'm so excited how they served. Thanks for help me changing my cars tire and I recommend other people to this is very good place 👍 Thanks for help me changing my cars tire and I recommend other people to this is very good place 👍 More


