Columbia Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
Returning customer, always a great experience Will be back for our next Hyundai! Have bought multiple cars from the dealership and have always had a great experience. Staff and management know how Will be back for our next Hyundai! Have bought multiple cars from the dealership and have always had a great experience. Staff and management know how to take care of their customers. More
Excellent We had an excellent experience with Columbia Hyundai. Robin and Keith were very attentive and accommodating when dealing with our time crunch in gett We had an excellent experience with Columbia Hyundai. Robin and Keith were very attentive and accommodating when dealing with our time crunch in getting our old lease and new lease scheduled. They were very pleasant and helpful. More
Great service I was provided with a vehicle when I needed one customer service was great everybody's friendly and overall just happy with everything I would recomme I was provided with a vehicle when I needed one customer service was great everybody's friendly and overall just happy with everything I would recommend this dealership told my friends if they're interested in buying a new vehicle More
Mustards Outstanding purchase experience with little or no anxiety from start to finish. Timely communications and available hours to conduct the purchase were Outstanding purchase experience with little or no anxiety from start to finish. Timely communications and available hours to conduct the purchase were more than adequate. My wife rates this car purchase as best ever. More
My Genesis experience Very pleasant. I enjoy the accommodations that come with being a Genesis owner. I look forward to my vehicle maintenance experience. My experiences wi Very pleasant. I enjoy the accommodations that come with being a Genesis owner. I look forward to my vehicle maintenance experience. My experiences with Hyundai have been awesome, what I received with the purchase of the Genesis G80 was at least 2 shades better. More
Nice experience The buying experience was great - got what I wanted with no hassle. The salesman was knowledgeable and friendly. He answered all my questions and with The buying experience was great - got what I wanted with no hassle. The salesman was knowledgeable and friendly. He answered all my questions and without any pressure. More
Poor Trade-In Value See my comments in the previous section. This dealership consistently offers lower trade-in and does not take into consideration those characteristic See my comments in the previous section. This dealership consistently offers lower trade-in and does not take into consideration those characteristics that would warrant a higher trade-in value. More
Best buying experience ever! Refer to my previous comments about Julio. This was my first new car purchase and you guys made it a fun, relaxing, stress free experience Refer to my previous comments about Julio. This was my first new car purchase and you guys made it a fun, relaxing, stress free experience More
Leased Sante Fe Sport Every person I spoke with at Columbia treated me professionally and with respect. I'm very happy with my lease. I highly recommend Columbia to anyon Every person I spoke with at Columbia treated me professionally and with respect. I'm very happy with my lease. I highly recommend Columbia to anyone interested in any of the vehicles they sell or lease. More
Completely Satisfied Customer I owned a 2011 Elantra, that has been serviced at this dealer on a couple of occasions. I originally went there because of location. When I decided th I owned a 2011 Elantra, that has been serviced at this dealer on a couple of occasions. I originally went there because of location. When I decided the need to purchase a new Hyundai, I looked online and used the chat feature on the dealer website. This allowed me to schedule a convenient time to go in and speak with the Sales Team. I received an email the following morning confirming the appointment. I called and spoke with Ken Ogden. I was specific with the details of my finances and Ken put together a great deal for me. When I arrived at the dealership, I test drove the new car and informed Ken I would be happy to accept his offer. This was on a Sunday. I returned Monday evening to complete the paperwork and pick up my new Elantra. In my opinion, several factors went into making this the smoothest vehicle purchase I have ever had. Let's start with the obvious, Hyundai makes great products. That said, I did A LOT of online research (Great web tools from manufacturer and dealer). The end of the year incentives pushed me toward the deal. Ken Ogden took the time to hear what I needed and reached into the abundant dealer inventory to pull out the perfect deal for me. The seamless service extended with my time in the finance department. Thank you Gentlemen for a great experience. More


