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Columbia Hyundai

Cincinnati, OH

4.2
1,005 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,005 reviews

September 20, 2024

I was told that the issue with my Genesis GV70 would be investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. More

by L.CRAIGFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
September 20, 2024

Complications developed during the service of my Genesis. The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service techni More

by NORMAN.BAKER
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 19, 2024

Polite but unaware of my car history and their service recommendations. I was told I would receive free oil changes until 32,000 miles and your tech wanted to charge me for the service. I now have have More

by cannonb913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
September 19, 2024

I received excellent service. The appointment was on time, and The representatives were very polite. More

by AMYBUCK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 19, 2024

Everyone at the dealership was so very helpful. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. More

by TZEMBOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 18, 2024

Very professional and accomodating for a software recall that was complted on Saturday. Thank you very much More

by themudofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 18, 2024

Service was handled as promised. Nice waiting area! It was very easy to bring my car in the service area. More

by hankcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 18, 2024

Service representative was easy to work with. Car was finished in the time that they estimated to me. More

by LIPPINCOTTK1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 15, 2024

Great customer service. Brought my car in for routine service and was finished in a quick timely manner. More

by DQUATKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 15, 2024

Came in on a Saturday morning for an oil chg and tire rotation, had no problem getting them done. More

by as28riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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