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Columbiana Buick Cadillac Chevrolet

Columbiana, OH

not yet
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294 Reviews

21 E Railroad St

Columbiana, OH

44408

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Showing 294 reviews

November 02, 2017

New equinox Doing what is promised. Some sales people don't understand the importance of a customer's time. When a salesperson promises to do something and comple More

by sterlingone
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
Nov 06, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We value you as a customer and it is our pleasure to respect your time and business! Thank you for choosing Columbiana Buick Cadillac Chevrolet! Sincerely, Wayne Ulery Customer Experience Manager

November 02, 2017

Above and beyond Visited the dealership on Saturday Blake stayed after hours to take care of us. Would highly recommend him as a salesman. Next time I will ask for him More

by chevyface2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Stock
Nov 06, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We're happy to hear that Blake could go above and beyond for you! Thank you for your business and terrific feedback! We look forward to assisting you again in the future. Sincerely, Wayne Ulery Customer Experience Manager

October 31, 2017

Awesome experience Superb staff. All went above & beyond to ensure fair price & satisfaction. A special thanks to Dennis & Heather. I will highly recommendColumbiana BC More

by Klk925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather in finance, Dennis Marks
Nov 06, 2017 -

Columbiana Buick Cadillac Chevrolet responded

It is our pleasure to go above and beyond for you! Thank you for your business and outstanding feedback! Sincerely, Wayne Ulery Customer Experience Manager

October 30, 2017

Everything done early. Service was done quicker that expected. (One word of advice though, don’t make a service appointment via chat. Service dept didn’t get message. More

by Snuffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
Oct 31, 2017 -

Columbiana Buick Cadillac Chevrolet responded

Thank you for your feedback! We will ensure it is passed along so that we can continue to improve our processes. We appreciate your service business. Sincerely, Wayne Ulery Customer Experience Manager

October 24, 2017

Service Department is EXCELLENT Anytime I have a problem with my vehicle Columbiana Buick Cadillac always gives me the best personal service. Would recommend to everyone. They were k More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Eric in Serive
Oct 27, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We're happy to give you the personal attention you and your vehicle require! Thank you for trusting us for your automotive needs. We look forward to assisting you again in the future. Sincerely, Wayne Ulery Customer Experience Manager

October 16, 2017

LOVE my new 2018 Equinox I am excited to own my 2nd Chevy Equinox - a 2018 with many new options! Wayne Ulery and others at Columbiana Buick Cadillac Chevrolet patiently suppo More

by Karen's Equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery, Justin Medure
Oct 19, 2017 -

Columbiana Buick Cadillac Chevrolet responded

It is our pleasure to guide you through the buying experience! We're thrilled to hear that you are enjoying your new Equinox. We look forward to treating you to superior service time and time again. Thank you for your business and feedback! Sincerely, Wayne Ulery Customer Experience Manager

October 14, 2017

I didn't think getting a nice car was possible for us!! Me and my husband went into this dealership, a bit dseperate because we had both our cars break down in the same week. We have terrible credit due to More

by Theresa06
Recommend Dealer
Yes
Employees Worked With
Don Brady, Tony Kapper
Oct 16, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We are happy to work hard on your behalf to get you behind the wheel of a vehicle that suits all of your needs! We hope you're enjoying your new Traverse and look forward to having the opportunity to work with you again in the future. Sincerely, Wayne Ulery Customer Experience Manager

October 04, 2017

excellant and friendly service my emissions light came on when in the area shopping and I stopped in at dealership to find out what was causing this. I didn't have an appointment or More

by lalden29485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service deptartment
Oct 06, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We're happy to be able to accommodate you and your vehicle! Thank you for trusting your vehicle to our dealership. We appreciate your business! Sincerely, Wayne Ulery Customer Experience Manager

October 03, 2017

Very poor Found Dennis marks a very dishonest unprofessional and deceitful very poor representative would certainly not recommend him or any other sales staff f More

by Mike09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Marks
Oct 18, 2017 -

Columbiana Buick Cadillac Chevrolet responded

We are sorry to hear that you didn't have a good experience. Dennis and other sales staff are not known to receive poor reviews. If there is anything we can do, please reach out to Sue Cavanaugh at 330.482.3331

September 26, 2017

A-1 service. Very quick and easy to get into service department. They are knowledgeable, courteous and willing to explain everything. My wife brings her 2008 Chevy More

by P. Handwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , Brandon Greene
Sep 28, 2017 -

Columbiana Buick Cadillac Chevrolet responded

Thank you for trusting your vehicle to our service department! We appreciate your feedback and business. Sincerely, Wayne Ulery Customer Experience Manager

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