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Columbiana Buick Cadillac Chevrolet

Columbiana, OH

not yet
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294 Reviews

21 E Railroad St

Columbiana, OH

44408

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Showing 294 reviews

May 13, 2019

Top notch purchase experience Everything from the test drive to signing the purchase agreement was turnkey and seamless. A stress-free experience which is what buying a vehicle sho More

by Kimshawnnwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
May 02, 2019

Great Experience Salesman, Wayne Ulery, was very helpful and courteous when working on a deal for our daughters first car. This was the best experience I’ve ever had More

by Sweet16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery, Justin Medure
May 01, 2019

Great service The gentleman at Columbia Buick Chevrolet were great they work with me. Made my experience great Wayne Ulery was awesome go see him. He will make your More

by Bigcpuntry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery, Justin Medure, Mark Sherman
May 01, 2019

A pleasant shopping experience I've been shopping for cars online, and I was trying to stay under a limit of $10k....but the larger cars that I like usually don't drop that low--unl More

by tommieboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hostetter, Anthony Canacci, Mark Sherman
April 24, 2019

Comfortable for a first-time visit Wayne was one of the most thorough salesmen I have known especially since I am a first-time Buick owner. My daughter and son-in-law highly recommende More

by Leslie'sMalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben T. Finance Officer, Wayne Ulery
Apr 26, 2019 -

Columbiana Buick Cadillac Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.

April 20, 2019

Unscrupulous unethical financial practices! Columbiana Cadillac Buick I felt like I was deceived into giving up a rebate from GMAC financial to get talked into a lower interest rate from a More

by Bill
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Medure, Anthony Canacci, Mark Sherman
May 06, 2019 -

Columbiana Buick Cadillac Chevrolet responded

Hello Mr. Settino, thank you for your review. You can read all of our reviews and find that the percentage of reviews accusing Columbiana Buick of what you are accusing us of is less than 1%. Point being, out of all of the business that we conduct, this is an unlikely scenario and typically can be attributed to some customers not understanding what is being presented to them at the time of business. We don't know that though unless questions are asked. All documents are presented the same way to every customer. If you truly did not want to waive the $1100 rebate then you did not have to. You were presented with options and it must have made sense to you at that time or you wouldn't have done it. Also, the contract that you signed shows there is a $235 prepaid and is itemized clearly. No one forced you to sign anything. It's unfortunate that you have ill feelings because we did everything we could to accommodate you during your visit and throughout your purchase. Again, thank you for your review and I hope our response is able to shed a little light on the situation.

April 15, 2019

Easy to deal with Wayne was easy to work with on this car deal. Some times it is difficult buying a car in one state while living in another state. They handled the t More

by PA Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery, Justin Medure
March 20, 2019

Equinox I would recommend this dealership to anyone looking for a car especially used car salesman Wayne Ulery. He went overboard to help me purchase a 201 More

by Amen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery, Justin Medure
March 14, 2019

Customer for life Wayne made this experience super easy for me. He was very knowledgeable and did everything he could to get me the best deal that works for me. More

by DaynaB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
March 04, 2019

Best Kept Secret!! Wayne Ulery is the best kept secret in Columbiana, Ohio for treating a customer fairly when purchasing a vehicle. I arrived at Columbiana Buick at noo More

by Kathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
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