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Columbiana Ford
Columbiana, OH
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Columbiana Ford
May 23, 2021
I was sold a pickup that after I purchased and took to a mechanic of good repute was told the vehicle was unsafe due to bed corrosion. I understand buyer beware when it comes to used vehicles but unsafe is mechanic of good repute was told the vehicle was unsafe due to bed corrosion. I understand buyer beware when it comes to used vehicles but unsafe is asking for a law suit if someone gets hurt with a shifting load. Cost to me to fix is $2250.00. As a side note 3 of 4 axle shaft seals were leaking and needed replaced. I chose to have a quality mechanic, not at a Ford dealer, to have the work done, and bit the bullet to pay vice use the warranty. I'm very leery of a system that pays for warranty work that is an incentive to have salesmen lie by omission so I can bring a truck back to a mechanic that may or may not get fixed. If I ever find a group of dissatisfied customers who bought at Columbiana Ford I would gladly help bankroll a full page add on how despicable of a business this place really is. I have all the proof and documentation of selling an unsafe vehicle at an inflated price. Please pass on to the owner he could very well get a visit from the local tv station or see his business in the headlines because of ill repute. Have a nice day. More
by kc8hru
Verified CustomerEmployees Worked With
Jeff Hammond, Rod Enlow, Russ Hardenburgh
May 21, 2021
JUST WANT TO THANK BRIAN FOR AN AMAZING DETAILING JOB AND FOR GETTING AN APPOINTMENT FOR AN OIL CHANGE WHILE THE CAR WAS THERE! I WILL REFER FRIENDS TO HIM... FOR GETTING AN APPOINTMENT FOR AN OIL CHANGE WHILE THE CAR WAS THERE! I WILL REFER FRIENDS TO HIM... More
by mustangsally2255
Employees Worked With
BRIAN GRIM
May 20, 2021
Service was good and repair was completed in timely fashion . I was disappointed with 110.00 diagnostic fee. I felt the dealership should waive fee if they do the repairs. fashion . I was disappointed with 110.00 diagnostic fee. I felt the dealership should waive fee if they do the repairs. More
by prtyson53
Employees Worked With
Amanda Higbee
May 19, 2021
Jeff has been very good, he gave me a very good deal and he knowing that I work a lot of hours made it possible for me to buy by bringing the paperwork to my house and also delivering and picking up my trad he knowing that I work a lot of hours made it possible for me to buy by bringing the paperwork to my house and also delivering and picking up my trade. More
by glennymays
Employees Worked With
Jeff Hammond
May 13, 2021
My sales person was Rod. He is very knowledgeable as well as answering all my questions. He also encouraged me to return at any time should I have any concerns or need additional assistance as answering all my questions. He also encouraged me to return at any time should I have any concerns or need additional assistance More
by warrer711
Employees Worked With
Rod Enlow
May 12, 2021
Tyler’s service was awesome! Very respectful and honest. Wasted no time and made sure i was cared for for the entire duration i was in the dealership. Wasted no time and made sure i was cared for for the entire duration i was in the dealership. More
by Izajac02
Employees Worked With
Tyler Sager
May 06, 2021
Thank you Kim for an awesome car buying experience! I appreciate your fast response time and all of the help you gave me through the process! appreciate your fast response time and all of the help you gave me through the process! More
by laura.m.knoll
Employees Worked With
Kimberly Berban
May 05, 2021
They went out of their way to accommodate me with my busy schedule. Jeff Hammond was great and friendly . Because although I went to get the truck serviced they made me a good deal on a new one schedule. Jeff Hammond was great and friendly . Because although I went to get the truck serviced they made me a good deal on a new one More
by glennymays
Employees Worked With
Amanda Higbee
May 04, 2021
It is always a pleasure to work with the people at Columbiana Ford. They are friendly, professional, and do their best to make you completely satisfied. Columbiana Ford. They are friendly, professional, and do their best to make you completely satisfied. More
by paski40
Employees Worked With
Darrel Brothers, Jeff Hammond, Dan Metz
