Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Commonwealth Chevrolet
Lawrence, MA
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 573 reviews
September 05, 2015
very good experieince purchasing a new vehicle The sales staff was very attentive to my needs and was very friendly and helpful ansering all of my questions and concerns. would recommend and refer The sales staff was very attentive to my needs and was very friendly and helpful ansering all of my questions and concerns. would recommend and refer friends and family More
by Ken Perron
Employees Worked With
Peter Decosta
September 03, 2015
Purchased used Ford Escape for my daughter Although the salesperson I initially met worked at Commonwealth Motors' Nissan store, he listened patiently to my requirements and my interest in a p Although the salesperson I initially met worked at Commonwealth Motors' Nissan store, he listened patiently to my requirements and my interest in a particular used vehicle. Although the vehicle was located at Commonwealth's Chevy store, he undertook the complete sales process, driving us there, taking my wife and I out in the vehicle, and answering our questions. My wife and I have three 20-something children; over the past 35 years, we have purchased at least 8 new vehicles and several used vehicles. So we have seen the good, the bad and the ugly when it comes to automobile salespeople. During this process at Commonwealth, I gradually became aware that the old "pressure tactic" cliches did not apply. This was evident from our salesperson's behavior, and also from the behavior of everyone else we met, right up to the director of sales. We spoke briefly with Richard Winward on non-business issues; he was affable and open. We also spoke with Frank Deneu, who passed on the same calm, measured confidence that makes you think they really are there justs to see that you get what you're looking for. Most of our interaction, however, was with the salesperson Hans Malebranche from the Nissan store, where we first visited. His relaxed demeanor made us feel at ease; he answered every question, volunteered information about the vehicle, showed us the service area, and made it just plain easy to buy a car. Although we were just looking at a used vehicle for one of our children (with about 78,000 miles), this was a refreshing experience and made me think, "This is the kind of place I would like to do business with." And, I did. Furthermore, I would not hesitate to purchase a new vehicle from this salesperson and this dealership. My wife and I never got to the "tear-up-the-deposit-check-and-walk-out" stage we have reached with some dealerships in the past. It was a good day. Footnote: The day I picked up the used car, I noticed one of the two dome lights wasn't working. I drove back to the dealership figuring they'd pull it into a service bay and have me wait in the lounge. When I arrived and explained the situation, a service tech immediately climbed into the car, opened up the dome light, and investigated. It appeared to be a loose bulb and not a failed bulb, but he replaced it anyway--and gave me the old bulb to keep just in case. There was no charge, but I felt obligated to tip the service tech. That was above-and-beyond, in my view. Note: Neither I nor anyone in my family (or anyone I know) works for Commonwealth Motors, and I do not have any reason whatsoever to say kind things about my experience if they were untrue. This is simply what happened and how I felt about it. I thought I was going to spend weeks chasing down used cars at different dealerships (I had 8 used cars on my list), but the second visit proved to the be last. More
by brackett
Employees Worked With
Hans Malebranche, Frank Deneu, Richard Winward
August 27, 2015
Easy to work with, hassle free The buying experience at Commonwealth was smooth and hassle free. My sales person worked with me to create a transaction that worked for me and got m The buying experience at Commonwealth was smooth and hassle free. My sales person worked with me to create a transaction that worked for me and got me the car I wanted. The car itself was spotless and felt brand new. More
by Terry
Employees Worked With
Ed Long
August 20, 2015
Great place to buy your next car My salesman was Chris Drew, he treated me with respect and was upfront and honest with me. Great Dealership to do all your car shopping. I like peop My salesman was Chris Drew, he treated me with respect and was upfront and honest with me. Great Dealership to do all your car shopping. I like people who don't give me the run around. Chris Drew and Commonwealth Motors are my new friends. More
by lawjet333
Employees Worked With
Chris Drew
August 16, 2015
Friendly Experience After deciding on an Equinox, we visited Commonwealth because they seemed to have the best prices on line. We worked with Chris Drew and we had no pr After deciding on an Equinox, we visited Commonwealth because they seemed to have the best prices on line. We worked with Chris Drew and we had no pressure to buy. We came back and bought our new 2015 Equinox at Commonwealth Motors. More
by MMG
Employees Worked With
Chris Drew
August 14, 2015
Great deal .. Great service I spent several weeks doing research on what was the safest and most reliable suv with the best ratings ... Comparing several local dealerships I came I spent several weeks doing research on what was the safest and most reliable suv with the best ratings ... Comparing several local dealerships I came across Commonwealth Chevy and they were the most helpful in comparing different models and which would be best for my family ... I highly recommend them and Paul S. was a great salesmen ! More
by Bhanson27
Employees Worked With
Paul S
August 09, 2015
Great New Car Experience After deciding that I wanted a Chevy Silverado, I contacted several dealerships in the area. Commonwealth promptly provided me with two options that s After deciding that I wanted a Chevy Silverado, I contacted several dealerships in the area. Commonwealth promptly provided me with two options that satisfied my request. During the test drive, my salesperson (RIchard Winward) proved to be knowledgeable and very helpful. When it came time to purchase, there were no games and we were able to get the deal done quickly. Very organized and very professional. I would recommend this dealer to anyone who wants a hassle free experience. More
by johnr
Employees Worked With
Rich Davis, Jennifer Gomes, Richard Winward
August 07, 2015
My Experience I searched other places looking for my perfect car. I was looking to lease a camaro and I first checked at Chevrolet in Braintree. Going to the place I searched other places looking for my perfect car. I was looking to lease a camaro and I first checked at Chevrolet in Braintree. Going to the place was a hassle where the sales reps were trying to take advantage of me and after continuous arguments I finally arrived at a reasonable price. The dealership gave me a price over the phone and after driving two hours, they completely changed everything. I went to the Chevy Commonwealth and discussed what I wanted and the price I was looking for and they matched it within 20 minutes. The dealership was able to give me what I wanted in a fast and friendly manner. The experience was smooth and they were very welcoming. It felt like I was part of the Chevy family and they listened to everything I had to said. If I ever needed anything clarified, they were able to explain it and make it easier to understand. Their slogan is to shop them last and thank god I did because it was a great experience and they were there for me when I needed them. More
by richard21son
Employees Worked With
Jamie Dimare, Frank Deneu, Chris Drew
August 07, 2015
Outstanding Experience We have bought the majority of our cars from Commonwealth Motors. Our recent experience is why we continue to go back! This time we worked with Chris We have bought the majority of our cars from Commonwealth Motors. Our recent experience is why we continue to go back! This time we worked with Chris Drew who truly listened to what we were looking for, took lots of time to explain about the vehicle and show us options so we were sure we were getting what we wanted! Chris was very knowledgeable about the car we ended up buying and patiently answered every question we had. It is scary making such an expensive purchase but Chris made us know we were making the perfect choice for our family? We highly recommend Commonwealth Chevrolet and that you work with Chris Drew. More
by donna5
Employees Worked With
Chris Drew
July 25, 2015
Topnotch easy process Shopped there because of tv ads and they were awesome. Salesperson super informative. Made new car buying easy. They had a great selection of cars wit Shopped there because of tv ads and they were awesome. Salesperson super informative. Made new car buying easy. They had a great selection of cars with features I was looking for. More
by kim 21
Employees Worked With
Chris Drew
