Commonwealth Chevrolet

Needed exam of front driver side brake I always feel that I get more attention and explanation of a problem or potential problem from any staff at Commonwealth Motors than I do from my fami I always feel that I get more attention and explanation of a problem or potential problem from any staff at Commonwealth Motors than I do from my family physician for physical issues. Chris (in the Service Department) was excellent today, as always. He took the time to explain the purpose of struts and the eventual need to replace the left driver side strut. No high pressure. No fancy technical language. Just plain and simple language to allow my understanding. I would not go anywhere else for service for our 2009 Chevy Malibu Hybrid. I have NEVER had a less-than-perfect experience at Commonwealth Motors Chevy Service dept. More

Wouldn't go anywhere else I just purchased a 2014 Silverado Rally. I couldn't be more pleased with this dealership. I visited 4 other dealers and researched numerous hours o I just purchased a 2014 Silverado Rally. I couldn't be more pleased with this dealership. I visited 4 other dealers and researched numerous hours on this vehicle and got the price and truck I wanted. Peter DeCosta took excellent care of me and worked out all the details to perfection. Thanx again Pete. Would recommend this dealer to everyone. Joe Sapienza More

Awsome experience! I recently purchased a 2014 Chevrolet Cruze from Commonwealth Motors, in Lawrence MA. My salesman's name was Eric Boardman, and he was very helpful. M I recently purchased a 2014 Chevrolet Cruze from Commonwealth Motors, in Lawrence MA. My salesman's name was Eric Boardman, and he was very helpful. Mr. Boardman was very knowledgeable of all the vehicles he showed me and made the decision process very easy. I would recommend Commonwealth Motors to anyone looking to purchase a new vehicle. More

Horrible Customer Service Commonwealth Motors has the worst customer service. I made an appointment for an oil change and windshield wiper replacement and it took over two hou Commonwealth Motors has the worst customer service. I made an appointment for an oil change and windshield wiper replacement and it took over two hours. I made the appointment because last time I was there I showed up without an appointment and I waited forever. My car was in the service department for over two hours as I waited in the waiting room with a two year old in toe. When I was driving home I decided to wash my windshield with my new windshield wipers, only to realize that they never replaced them. As you can imagine I was furious. Not only had I waited for over two hours for a service that should have been done faster, but they charged me for a service I never received. When I called the women who answered the phone gave me an attitude as it was somehow my fault. Anyone who has been there knows who I am talking about as she has 'no bedside manner' so to speak. She did not even apologize to me and was mad because I was yelling. Anyone who makes an appointment waits to hours and never has the service complete would be furious as I was. They did send a mechanic to my house who was completely apologetic and said it was his fault. I did not yell at him because he was there fixing my wipers for me, and I do understand people make mistakes but Commonwealth really should reserve a bay for people coming in for basic maintenance such as an oil change so they can get them in and out. Especially when people make appointments. People who came in after me were leaving before me, and I got to the point where I no longer cared if my two year old was screaming in the waiting room and trying to run out in the show room. I thought it was humorous that every other time I went there they gave me hand out stating if I gave them a good review I would get money off my next service. Low and behold they were not with my receipt when I checked out. Lucky for me I was able to find one in my glove compartment from last time. More

I love this dealership Sandra Howard and Steve Brajak are the best. They always take great care of me when I come in there. Everyone at Commonwealth Chevy Service is so pl Sandra Howard and Steve Brajak are the best. They always take great care of me when I come in there. Everyone at Commonwealth Chevy Service is so pleasant, helpful and friendly. Thanks for making me, the customer feel appreciated. I will keep coming back. Stefanie Bishop More

Awesome Experience Our visit to commonwealth motors was outstanding! We were very comfortable knowing that Bob walks us thru the process worry free. The price, quality o Our visit to commonwealth motors was outstanding! We were very comfortable knowing that Bob walks us thru the process worry free. The price, quality of product, and the knowledge of the sales and finance department (Hiram) will keep us coming back. This is our 3rd car purchase with them and have always been happy with them. The service department (Fred) is always very helpful and quick to take care of our every need also. I know there is more names in the service department we would like to thank also...just don't know all their names. Thanks so much!!! More

Great Experience!!! I have never been to a car dealership that cares more about the customer! Commonwealth made purchasing a new car an absolute pleasure. Thank you so I have never been to a car dealership that cares more about the customer! Commonwealth made purchasing a new car an absolute pleasure. Thank you so much :) Gari More

great experience The salesperson who helped me was very pleasant although I unfortunately forget his name. He answered every question I had and didn't try to sell me o The salesperson who helped me was very pleasant although I unfortunately forget his name. He answered every question I had and didn't try to sell me on features I didn't need and wouldn't use. More

Great Deal! Found a great deal on a wonderful Chevorlet Equinox. Worked with Chris-- he was so informative and not pushy at all. Very pleasant experience to not b Found a great deal on a wonderful Chevorlet Equinox. Worked with Chris-- he was so informative and not pushy at all. Very pleasant experience to not be sales-bait going into a dealership and to walk out with just the car I needed! More

Excellent experience I usually dread the experience of buying a new vehicle, but this experience was exceptional. No high pressure sales or financing nightmares. Chris D I usually dread the experience of buying a new vehicle, but this experience was exceptional. No high pressure sales or financing nightmares. Chris Drew was awesome to deal with, new the product, and was truthful about the whole process. I will definitely do business here again. More