
Commonwealth Chevrolet
Lawrence, MA
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I was in the process of purchasing a used vehicle for the past several months. Becoming frustrated with private sales and smaller auto sales stores, I seriously considered the "shop us last" motto. I loo past several months. Becoming frustrated with private sales and smaller auto sales stores, I seriously considered the "shop us last" motto. I looked on line at the used car selection, saw a Chevy Sonic that fit my requirements and made an appointment for the next day. The next day came and it was poring and I did not feel like going to look at the car in the rain. I called Commonwealth Motors to say I was not going to come see the car due to the weather and the gentleman on the phone said this is the best time to buy a car, ill pull it in the garage and you can come check it out. So I did. When I arrived at Commonwealth I observed the owner on the floor as well as several other sales reps. I was Greeted by Kevin Peterson who asked if he could be of any assistance. I told him what I had seen on line he asked me to have a seat and within the next 10 mins I was in the car and the deal was sealed. A most gracious and professional car buying experience. Kevin assisted me with the purchase process and at no time was I left with any questions, he was very thorough , patient and professional. I would high recommend this store and Kevin Peterson to anyone who is looking for a vehicle. More
The only way I could be happier is if I'd gotten the vehicle for free. Song was great. I shopped a TON of dealers and lots looking for just the right bargain, so I dealt with a lot of salespeople before vehicle for free. Song was great. I shopped a TON of dealers and lots looking for just the right bargain, so I dealt with a lot of salespeople before meeting him. He was more thorough, prompt, and friendly than any other I dealt with in my search. As for the vehicle, I'm not convinced the "detailing" folks were on their game that day (still crud stuck to the insides of the cup holders from previous owners, for example) but that's trivial and I'm entirely satisfied with the price I paid for the vehicle I got. More
Kevin was very helpful, polite and knowledgeable. Made purchasing a car a wonderful experience. Should be more salesmen like Kevin and buying a car would be an enjoyable experience. purchasing a car a wonderful experience. Should be more salesmen like Kevin and buying a car would be an enjoyable experience. More
I just want to say that I have been to many dealerships looking for a reasonable price vehicle and I found it at Commonwealth Motors Chevy department. They were very very friendly and by no means pushy abo looking for a reasonable price vehicle and I found it at Commonwealth Motors Chevy department. They were very very friendly and by no means pushy about anything. My experience there was more than perfect and I will be going back to them once my wife needs a car. There is no doubt in my mind that I would recommend them to anyone i speak to. Thank you for the positive experience and I will be back again and again. More
I heard about the dealership through some friends of mine who told me it is the biggest dealership in town. I was able to buy a Chevy Equinox with the specification I wanted and I was given a price in betw who told me it is the biggest dealership in town. I was able to buy a Chevy Equinox with the specification I wanted and I was given a price in between my budget. Chris was very helpful, gave me all the information I asked for and helped me throughout the process. He also made it an easy process for me to get the car. I was happy with the service. More
Oil change and tire rotation. Technician never reset the oil gauge. More importantly he did not tighten the wheel on the front right passanger side of the car. After driving noticed a noise and took the c oil gauge. More importantly he did not tighten the wheel on the front right passanger side of the car. After driving noticed a noise and took the car to a mechanic. The mechanic test drove the car, also heard the noise and put the car up on the left. He found that the wheel was loose and told me I WAS LUCKY THAT I HADN'T BEEN KILLED! THE LUGNUTS COULD BE TURNED BY HAND THEY WERE SO LOOSE. This was supposedly with a 27 point safety inspection OMG. Also needed new wipers, which wasn't found on the inspection. More
We visited Commonwealth Motors to get a new lease on a Chevy Cruz and were very impressed with the professionalism of Chris Drew. My father-in-law is not a young man, and Chris took all the time necessar Chevy Cruz and were very impressed with the professionalism of Chris Drew. My father-in-law is not a young man, and Chris took all the time necessary to explain things to him in a very patient, calm matter. We felt we got the best deal we could have gotten anywhere and Chris even took the time to set up the On-star and Sirrus for him. What more could we ask for. Very, very please. More
Being new to the area, we found this dealership very professional, competent, courteous, and friendly. They were a well integrated team. We look forward to being repeat customers. professional, competent, courteous, and friendly. They were a well integrated team. We look forward to being repeat customers. More
From beginning to end there staff is excellent. Jennifer Gomes was right on top of things with all the info that I needed. Which in my eyes started with great customer service from her. I am a busness owner Gomes was right on top of things with all the info that I needed. Which in my eyes started with great customer service from her. I am a busness owner and run a customer service department myself. So with her freindly care knowledge and time she got me there. That is a hard thing to do for some one who knows great service. Paul Kazalski took care of me very well with all my questions ( I am sure my many phone calls where annoying ) with quick answers. Overall if you are picky like me and want awesome service and quality product talk to Jen and Paul! More
The salesman was very knowledgeable about the vehicle. Paul was not in the least pushy. He gave the impression that he was on our side to get us a fair deal.He listened to our Desire in the type of veh Paul was not in the least pushy. He gave the impression that he was on our side to get us a fair deal.He listened to our Desire in the type of vehicle and options we wanted and showed us cars that closely Matched our needs. Even after we had agreed to buy a vehicle he continued to be Very accomodatiing. He made himself readily available for the follow up registration and Inspection. The whole transaction not at all stressful, partly due to Paul's attitude and Demeanor. More