Commonwealth Chevrolet
Lawrence, MA
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On 03/16/2012, I purchased a 2012 Impala. When I bought the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental ca the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental car that did not these items. When I told the managment about this and the advertising, they immediate put these items in my car,even thou, they did not have to. The management and the sales and service depts. were excellent in working with me to solve these problems. I am very glad that I went to this dealership and will continue to have my vehicle service by their sevice dept. P.S. I did not pay for these items,nor pay for the installation.They(management) have restored my faith in dearships,and I thank them very much. yours truly Phillip Jenkins Lawrence ma. More
From the minute we met with sales rep Chris Drew we felt very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new c very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new car and we left there with the purchase. He asked us our needs and did not try to "push" anything else on us. Each employee that we met with was very friendly and we felt like they gave us the personal touch. More
Fast response to the customer, friendly, very informative, felt comfortable the whole time I was there! I would recommend this place in a heart beat and Thanks too Chris everything worked out! He informative, felt comfortable the whole time I was there! I would recommend this place in a heart beat and Thanks too Chris everything worked out! He's awesome! More
This is my first experience shopping for a new car.....I had been to a few dealerships and decided to work with Devon at Commonwealth Motors because he seemed to be very knowledgeable, personable and extrem had been to a few dealerships and decided to work with Devon at Commonwealth Motors because he seemed to be very knowledgeable, personable and extremely helpful in helping me make a very important decision. I was impressed with the dealership as a whole and found the prices competitive and the quality of the cars excellent. I will certainly recommend Commonwealth Motors and Devon Pearse-Theroux to my friends and relatives. I love my new car! Thank you, Megan M. Berry More
All staff members were very welcoming and were willing to get me the best price possible for my new vehicle. The dealer who worked with me was able to get a final price and the car ready for pick up at a tim get me the best price possible for my new vehicle. The dealer who worked with me was able to get a final price and the car ready for pick up at a timely manner. More
This is the second car we purchased with Jim at Commonwealth Chevrolet and we are very happy with the level of salesmanship with both transactions. Jamie, from the finance department is aces! We wi Commonwealth Chevrolet and we are very happy with the level of salesmanship with both transactions. Jamie, from the finance department is aces! We will recommend this dealership to friends More
I want to take a minute to thank Sandra and Steve B, for yet another fantastic experience in your service department. Every time I arrive I am greeted with a smile and quick attention, they make me enjoy m yet another fantastic experience in your service department. Every time I arrive I am greeted with a smile and quick attention, they make me enjoy my trips in to have my vehicle serviced. I have been to other dealerships that have given me less than favorable service so to have consistient courteous friendly service done at the time promised and the price promised is fantastic, I will keep coming back to Commonwealth Chevy service department for all my service needs. Thanks again everyone!! Especially, Steve B, Sandra, and Adam you guys are the best. More
I have been going to this dealership for many years through buying and having service done. The employees at the service department are the best that I have ever seen. You don't have to make appt for y through buying and having service done. The employees at the service department are the best that I have ever seen. You don't have to make appt for your service and if they have to order parts they will and call you when they come in. They are always on top of the recalls. I didn't know that I had a recall when I went to pay for the service they told me and said will call when the part comes in. I may pay more to do this kind of service than going somewhere else but I always know that they will guantee their work. I would recommend this service department to anyone. GREAT JOB More
James was great, I hade my children with me when picking up the car and he was as wonderful to them as he was to me. He kept them occupied while showing me the car and all the features. up the car and he was as wonderful to them as he was to me. He kept them occupied while showing me the car and all the features. More


