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Commonwealth Chevrolet

Lawrence, MA

4.9
574 Reviews

155 Marston St

Lawrence, MA

01841

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Showing 574 reviews

April 02, 2013

On 03/16/2012, I purchased a 2012 Impala. When I bought the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental ca More

by newstoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Daher, Brian Hesse, Ed Long, Brian Griffith
Apr 03, 2013 -

Commonwealth Chevrolet responded

Thank you for writing about your visit with us and congratulations on your new Impala, Phillip! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by helping you make your car perfect for you. It is encouraging to hear that our entire team has impressed you by delivering our knowledgeable and pressure-free service, and going above and beyond the call of duty. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 29, 2013

From the minute we met with sales rep Chris Drew we felt very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new c More

by newcars6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dimare, Frank Deneu, Chris Drew
Mar 29, 2013 -

Commonwealth Chevrolet responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Chris and Commonwealth Motors; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 28, 2013

Fast response to the customer, friendly, very informative, felt comfortable the whole time I was there! I would recommend this place in a heart beat and Thanks too Chris everything worked out! He More

by Waning16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Deneu, Jennifer Gomes, Chris Drew
Mar 29, 2013 -

Commonwealth Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Chris and the rest of our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 21, 2013

This is my first experience shopping for a new car.....I had been to a few dealerships and decided to work with Devon at Commonwealth Motors because he seemed to be very knowledgeable, personable and extrem More

by mego20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Pearse-Theroux, Rich Davis
Mar 22, 2013 -

Commonwealth Chevrolet responded

What an enjoyable review to read! It is reassuring to know that Devon provided you with a hassle-free and welcoming shopping experience, especially for your first time. Commonwealth Motor’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 21, 2013

All staff members were very welcoming and were willing to get me the best price possible for my new vehicle. The dealer who worked with me was able to get a final price and the car ready for pick up at a tim More

by janae1084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2013 -

Commonwealth Chevrolet responded

Janae, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 10, 2013

This is the second car we purchased with Jim at Commonwealth Chevrolet and we are very happy with the level of salesmanship with both transactions. Jamie, from the finance department is aces! We wi More

by csteeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dimare
Mar 11, 2013 -

Commonwealth Chevrolet responded

It was a pleasure to read about your second experience with Jim! Congratulations on your new Chevy! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that both Jim and Jamie were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you, your family and your friends in the future! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 09, 2013

I want to take a minute to thank Sandra and Steve B, for yet another fantastic experience in your service department. Every time I arrive I am greeted with a smile and quick attention, they make me enjoy m More

by merlespet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Howard and Steve Brajak
Mar 11, 2013 -

Commonwealth Chevrolet responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business; we are so appreciative of your loyalty. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 08, 2013

I have been going to this dealership for many years through buying and having service done. The employees at the service department are the best that I have ever seen. You don't have to make appt for y More

by deliperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Commonwealth Chevrolet responded

What an enjoyable review to read! It is reassuring to know that our service team has provided you with a hassle-free and welcoming experience on multiple occasions. Commonwealth Motor’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your choice to trust us with your vehicle. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 07, 2013

James was great, I hade my children with me when picking up the car and he was as wonderful to them as he was to me. He kept them occupied while showing me the car and all the features. More

by Alisatweety
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2013 -

Commonwealth Chevrolet responded

Your kind words and fantastic star-rating are greatly appreciated! I am so pleased to hear that James was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. He is a valued member of our team and will be excited to hear how pleased you are with your experience. We look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 06, 2013

Great new car buying experience. This is what buying a new vichle should be like. I asked them to beat my best deal and they did. More

by 1deltoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Federico
Mar 06, 2013 -

Commonwealth Chevrolet responded

Thank you for taking the time to write about your experience with us, Dave! At Commonwealth Motors, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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