Commonwealth Chevrolet
Lawrence, MA
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Had a really great experience in purchasing a 2011 Z71 Silverado Crew Cab Ed Long had a vehicle waiting for me when I arrived at our appointment. Within 30 Minutes we had swiched the vehicle out for a m Silverado Crew Cab Ed Long had a vehicle waiting for me when I arrived at our appointment. Within 30 Minutes we had swiched the vehicle out for a more appropriate one and within an hour or two the deal was done. The after purchase Customer service was great. The service department was very responsive with the sticker ...allowing me to wait with the truck rather than pull my two kids out of the car seats. I did my homework before going to Commonwealth and the Sales Mgr responded to information I brought with me getting to the appropriate price without a lot of difficulty. I would recommned this dealership and look forward to my next purchase More
Dealership went out of their way to make sure I got the truck I wanted for the price that I wanted to pay. I was a a tough customer for Richard as I changed colors about three times on my truck, once even truck I wanted for the price that I wanted to pay. I was a a tough customer for Richard as I changed colors about three times on my truck, once even after we started doing the paperwork but it was never a problem. From the start it was nothing but great !! More
I found the dealership to be very professional and friendly. The saleswoman, Anna made me feel very comfortable and taking the time to show me the dealerships inventory and explain any questions I ha friendly. The saleswoman, Anna made me feel very comfortable and taking the time to show me the dealerships inventory and explain any questions I had throughout the buying process. Meeting with the Business manager went extremely smooth and faster than I was expecting, which was a nice surprise. More
Our entire experience was a positive one from the moment we arrived. The incentives that brought us to Commonwealth were outstanding. Lamar was helpful, patient and worked to find exactly what we were look we arrived. The incentives that brought us to Commonwealth were outstanding. Lamar was helpful, patient and worked to find exactly what we were looking for. Karen in the finance department was great too. Thanks for a great experience we love our new Malibu. More
Same day oil change service w/o an appointment is never a problem. Generally,finished within 1 hour. Pleasant waiting room with a movie always running. Price for my diesel engine oil change is very competiti problem. Generally,finished within 1 hour. Pleasant waiting room with a movie always running. Price for my diesel engine oil change is very competitive with the oil change franchises. Fuel filter changes are much easier than doing it myself. More
My husband and I "Shopped Commonwealth Last" for our NEW CAMARO SS! We could not have had a better experience. We did not feel "haggled" by our sales person Lamar. We got straight answers and an amazing pri CAMARO SS! We could not have had a better experience. We did not feel "haggled" by our sales person Lamar. We got straight answers and an amazing price. The finance guy Bobby was also really patient and explained everything to us in detail. I also really liked the Manager Brian. They all seemed very happy for us as we drove away in our life long dream muscle car. The excellent customer service continues even after purchase. When I went in for an inspection sticker, Lamar sat in the car with me and helped me understand and operate the Blue Tooth, and custom setting for the car. After many dealership experiences, finally one I highly recommend. More
SURVEY/REVIEW: ADAM WROTE UP THE PAPER WORK QUICKLY & SURVEY/REVIEW: ADAM WROTE UP THE PAPER WORK QUICKLY & SAID IT WOULD BE READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!! HE ALSO WAS VERY SURVEY/REVIEW: ADAM WROTE UP THE PAPER WORK QUICKLY & SAID IT WOULD BE READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!! HE ALSO WAS VERY NICE IN AGREEING TO GIVE ME THE 10% DISCOUNT FOR THE COUPON I HAD. THEY ALSO GAVE ME THOE OIL & FILTER CHANGE FOR NOTHING, AS A CHRISTMAS PRESENT.WOW!!WOW!! CHARLIE IS GREAT!!! More
My experience with Commonwealth Motors was excellent! I purchased my Mitsubishi through Commonwealth Motors 7 1/2 years ago and over the years have used their service department multiple times for my Endea purchased my Mitsubishi through Commonwealth Motors 7 1/2 years ago and over the years have used their service department multiple times for my Endeavor. When it came time to purchase a new SUV, I turned to Commonwealth Chevrolet after a bad experience with another local Chvy dealership. From my initial dealings with Ed Long, the Internet Sales manager, when I inquired about pricing on a 2011 Traverse AWD 1LT, to the sales experience and working with Bobby Barry, the Business Manager, I was treated exceptionally. They were able to meet my needs on car price and trade in of my current vehicle and I am EXTREMELY happy! I would recommend Commonwealth Motors to anyone and plan on continuing to use their outstanding service department to service my new Chevy Traverse. More
This was my first visit to this dealership for service on my 2004 Chevy Malibu. I was having trouble with power steering. The gentleman who handled everything was very friendy. He told us the price for diag my 2004 Chevy Malibu. I was having trouble with power steering. The gentleman who handled everything was very friendy. He told us the price for diagnostics and said if a repair was done the amount would be taken off the price of repair. They called as soon as they knew what was wrong and gave us the price for the repair. They did the repair and notified us as soon as it was completed. We are very happy with the time frame of the repair and the professionalizm of the repair personal. We will definitely return there for future repairs. More
Commonwealth Motors always give prompt curtious service. I have purchased over 8 new vehicles in the past fifteen years and have reccomened family and friends to go to Commonwealth Motors. I feel they do gi I have purchased over 8 new vehicles in the past fifteen years and have reccomened family and friends to go to Commonwealth Motors. I feel they do give the best deals on new and used cars and trucks and only have them serviced there as there employees are friendly and knowledgable of the products the sell and service. More