
Commonwealth Chevrolet
Lawrence, MA
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ADAM WROTE UP THE PAPER WORK QUICKLY & SAID IT WOULD BE READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!! HE ALSO WAS VERY NICE IN AGREEING TO GIVE ME THE 10% DISCOUNT FOR THE COUPON I HAD. THEY READY IN ABOUT 1 HR & IT WAS READY IN 45 MINUTES . WOW!!! HE ALSO WAS VERY NICE IN AGREEING TO GIVE ME THE 10% DISCOUNT FOR THE COUPON I HAD. THEY ALSO ACCEPTED THE GIFT CARD THAT I HAD RECEIVED FROM COMMONWEALTH. THANKS More
I came to Commonwealth after being dissatified with another dealer closer to my home. My experience was positive from the moment I arrived for my oil change. I drove right in and enjoyed walking aro another dealer closer to my home. My experience was positive from the moment I arrived for my oil change. I drove right in and enjoyed walking around the showroom while I waited. I will come to Commonwealth for all my future service. More
I bring both my trucks there for service and never usually have a problem. The price for oil changes is great, especially if you bought the vehicle there. They get the work done efficiently while yo usually have a problem. The price for oil changes is great, especially if you bought the vehicle there. They get the work done efficiently while you wait. I'll always be going here for service most likely. More
the service department was friendly and helpful. at one point i told them about an issue with the stearing and they looked up the car and found there was a recall for a part that had to do with it and help point i told them about an issue with the stearing and they looked up the car and found there was a recall for a part that had to do with it and helped me with what i needed to do. only real issue i had was the price board was a little confusing but it wasnt too bad More
On 10-05-10, my wife had a 0900 appointment for our 2003 Chevy Impala, with 66k miles, for oil, oil filter, lube, and battery test. She told me, they were very friendly, just like the many times before. We Chevy Impala, with 66k miles, for oil, oil filter, lube, and battery test. She told me, they were very friendly, just like the many times before. We have purchased 4 Chevies at Commonwealth Motors The alert tech found a license bulb faulty. When they replaced the battery, all the settings for radio, clock, and drivers door lock, were lost. If they had used a 9 volt battery, plugged into cigar lighter, before disconnecting the battery, the settings would have not been deleted. That was the only "work" I found fault with. If they had prevented all the settings from being lost, when replacing batteries, they would make more customers,"very happy campers" More
My service visit at Commonwealth Motors was a great experience. Service Manager Paul, listened carefully to my problem, explained what needed to be done, and ordered the parts. He made sure the job w experience. Service Manager Paul, listened carefully to my problem, explained what needed to be done, and ordered the parts. He made sure the job wasn't lost in the shuffle. Then Michael Distefano professionally and politely handled the car on the follow-up visit to finish the automobile. The vehicle was returned to me quite satisfactorily. I always feel like part of the family when I go in for Commonwealth's service. More
Attentive to needs and questions. Good price for oil changes/tire rotation. I love walking areound the showrroom and lot looking at the large selection of new and used cars. They always have a Corvette changes/tire rotation. I love walking areound the showrroom and lot looking at the large selection of new and used cars. They always have a Corvette that I wish I had for a 24 hour excursion. I would recommend this dealership for purchases and service. More
We acctually went to another dealer first who I caught lying to me about finance rates, when it got to the third lie I asked for our deposit back and called commonwealth. They found the truck we wanted fo lying to me about finance rates, when it got to the third lie I asked for our deposit back and called commonwealth. They found the truck we wanted for a fabulous price. I have been in the union 30 yrs, commonwealth also gave me the bed liner for a huge discount!! We wil1 shop them first for our next vehicle!!! More
I was a little stressed and didn't want to purchase a car but had to after mine was hit by another driver and totaled. I had used Commonwealth Motors to purchase that car and the experience was very good; s but had to after mine was hit by another driver and totaled. I had used Commonwealth Motors to purchase that car and the experience was very good; so, I decided to give them another try. I did an internet search first to check out possible cars and prices from other dealers and then contacted Commonwealth by email and the response was quick. I got the information I asked for right away along with more reasonable prices. Lamar McLaughlin was not only down-to-earth, but very understanding of my needs and finances. There wasn't any pressure, he listened to what I had to say, heard my concerns and gave me all the time I needed to make the decision that was right for me. I did not feel that his goal was to make the current sale. I felt that he wanted me to find the perfect car and financing for myself, so that I would want to return to Commonwealth for my next car. Lamar and Hiram (the financial person) were knowledgable, answered all my questions and concerns, and tyreated me with respect. They only way the experience could have been better was if I had gotten the car for free! Gail F. More
The staff and quality were great. Overall experience and the treatment I recieved from both Alex and Carlos was above and beyond. The used vehicle I purchased appeard to be properly prepared and service and the treatment I recieved from both Alex and Carlos was above and beyond. The used vehicle I purchased appeard to be properly prepared and serviced. I would definately reccomend and purchase my next vehicle from this dealership. More