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Commonwealth Nissan

Lawrence, MA

4.4
520 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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520 Reviews of Commonwealth Nissan

May 13, 2014

Great experience! From "hello" to "enjoy your new vehicle", the experience was great. The entire team at Commonwealth Nissan made the entire process seamless. A speci More

by ingegnereelio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez, Franklyn Veloz, Lamar McLaughlin
May 14, 2014 -

Commonwealth Nissan responded

All of us at Commonwealth Auto congratulate you on your new car and appreciate the opportunity you presented to earn your business! Victor is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him/her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 09, 2014

Commonwealth Nissan My wife and i were looking for a small SUV. I had looked on line at different suv's and saw the Chevy equinox and the Nissan Rogue. We decided to loo More

by papat57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enyel Moronta, Bobby Barry, Franklyn Veloz
May 12, 2014 -

Commonwealth Nissan responded

Congratulations on your new Rogue! Thank you for taking the time to write about your experience. It is magnificent to know that Enyel, Franklyn and Bobby were able to provide you with the pressure-free and knowledgeable service that Commonwealth Auto is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 02, 2014

Worst experience ever! The dealership "located" a car for me in the color and specificatons i was looking for. Upon inspecting the car for the first time before finalizing More

by marcylee40
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Peterson, Bobby Barry
April 24, 2014

The Commonwealth Experience Based on the television commercials and my prior experience, I had high expectations when I decided to check out Commonwealth. When I entered the b More

by j1079
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Brighi, Kevin Peterson
Apr 25, 2014 -

Commonwealth Nissan responded

John, your fantastic review was quite a refreshing read! Congratulations on your new Rogue SL. I am sure you are continuing to enjoy it. I am happy that Benny and Kevin provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience, that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Commonwealth Auto. We look forward to seeing you for your next service appointment! All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 20, 2014

Great customer service! Get's a big 10 in my book! It was my first time buying a new car ever, so I was a nervous wreck! Daniel made me feel at ease and I am grateful for his professionalism and custom More

by esmeralda401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2014 -

Commonwealth Nissan responded

It was a pleasure to read about your first buying experience with us. Our top priority is delivering exceptional service at an efficient pace, without making our guests feel rushed or pressured in any way. It is delightful to know that Daniel was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Respectfully, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 16, 2014

Exceptional Customer Service, Clean Facilities I had an overall exceptional experience with Commonwealth. The entire staff including Sales Rep, Sales Manager and Business Manager were great to wor More

by mackort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vancini, Brian Hesse
Apr 17, 2014 -

Commonwealth Nissan responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Commonwealth Auto. We're glad to hear that our team was able to give you an overall positive experience. Thank you for your recommendations and we look forward to servicing your future automotive needs! Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 13, 2014

Shop them last!! Salesman Daniel Young was great!! He did in one week what other dealerships couldn't do in two months!! I wanted a specific Xterra in a certain color. More

by Lockjock74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2014 -

Commonwealth Nissan responded

Thanks for sharing this excellent review! Daniel is an asset to our team, so it does not surprise me if he was able to get what you wanted in a personalized and timely manner. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 11, 2014

Excellent service. Incredibly professional. I had a great experience at Commonwealth Motors. My salesperson was Daniel and he was as good as they come, knowledgeable about everything and wasn't More

by SDrew989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklyn Veloz, Lamar McLaughlin
Apr 14, 2014 -

Commonwealth Nissan responded

Sean, I sincerely thank you for going out of your way to write your great experience with Daniel. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 09, 2014

Service experience I couldnt of asked for better assistance with Nissan service Dave was very friendly and did my grease and oil change very fast I also needed some w More

by joyce092250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nadeau
Apr 10, 2014 -

Commonwealth Nissan responded

Joyce, I am very delighted to hear that your overall experience with Dave has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. We look forward to working with you again and hope that you'll find us on Facebook and Twitter to locate outstanding specials from our service department. Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 09, 2014

Commonwealth Motor's Service I am never disappointed when I go to Commonwealth Motors. The staff are knowledgeable and kind people. Always have a smile on there face and extremely More

by EduardoCaimares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramos
Apr 10, 2014 -

Commonwealth Nissan responded

Thank you so much this great feedback, Eduardo! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We look forward to servicing your future automotive needs! Also, visit our Facebook and Twitter pages for access to our exclusive content. Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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