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Commonwealth Nissan
Lawrence, MA
522 Reviews
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522 Reviews of Commonwealth Nissan
November 23, 2013
After purchasing a new car from one of their salesman, my expectations were quickly let done. Twos days after my purchase the salesman's employment was terminated, and with him all promises and agreements m expectations were quickly let done. Twos days after my purchase the salesman's employment was terminated, and with him all promises and agreements made. My agreement was to have a tire noise fixed. The tires were in rough shape, needed to be replaced, and the condition of the tires was most likely caused by an an alignment issue. After the purchase few days passed and emails left unanswered I discovered that my salesman no longer worked for them. I spoke with a few managers and the agreed to replace the tires as promised, and told me the car had already had an alignment from their facility. When the service rep responded to me, they had picked out the cheapest tires they could find as a replacement. After speaking with them I made a new deal to pay the difference between the cheap tire and a tire I picked out. Upon having the tires installed I asked the service rep to pull up any info on the alignment they had allegedly completed. The service rep informed me that they had never completed an alignment, so as would anyone else I asked them to align the tires to assure that no problems would pursue. I was immediately shot done. The manager informed me that he could "not remember" telling me they aligned the tires. Which he repeated told me while trying to convince me that the car had no issue prior to having the tire replaced. He also went on to tell me "It was time for me to pay up" and if I wanted to purchase an alignment I would have to go to a different shop because they would not do anymore business with me. If you are looking to purchase a car from Common Wealth Motors in Larwance, I would highly suggest to shop elsewhere. This dealership is not honorable and I will not be going back. -R More
by robintraina
Employees Worked With
Carlos Rodriguez
November 22, 2013
Commonwealth Motors is a great dealership for buying a new car. They make you feel like you are part of their family from the moment you walk in the door. Many people dread buying new cars because of th new car. They make you feel like you are part of their family from the moment you walk in the door. Many people dread buying new cars because of the lengthy process and constant going back and forth. Commonwealth makes the process very easy and comfortable. I worked with Victor J and I would recommend him to anyone. Their follow up is also reassuring that I picked the right place to purchase my new car. More
by msavi19
Employees Worked With
Victor Jimenez
November 17, 2013
It was a pleasure to deal with the employees at It was a pleasure to deal with the employees at Commonwealth Motors. The last 4 vehicles I purchased were from Commonwealth Motors and I don't see a It was a pleasure to deal with the employees at Commonwealth Motors. The last 4 vehicles I purchased were from Commonwealth Motors and I don't see any reason I would go to a different dealership More
by Bert1030
Employees Worked With
Victor Jimenez
November 17, 2013
I was very pleased with Commonwealth Nissan, I believe they offered good service and a fair price on the Altima I leased from them. I would be happy to recommend them to others considering buying a Nissan they offered good service and a fair price on the Altima I leased from them. I would be happy to recommend them to others considering buying a Nissan. Tyler Reed was my sales person and he made the whole process easy and comfortable. He made sure to answer all my questions and assisted me with turning in my current Honda lease as well. He was a true professional. More
by GLH54
Employees Worked With
Tyler Reed
November 16, 2013
I am a repeat customer to Commonwealth Motors, having purchased a Honda back on 02, and now a Nissan this past weekend. Great people, great service, great price. You could shop them last, or shop them purchased a Honda back on 02, and now a Nissan this past weekend. Great people, great service, great price. You could shop them last, or shop them first and save 1/2 your weekend. Your call. More
by clyde23f
Employees Worked With
Benny Brighi, Franklyn Velox
November 16, 2013
Daniel made this experience of buying a pre-owned Hybrid Car ( Toyota Prius ) very easy, taking a lot of time explaining how everything worked in the car. Their was so many options to go over especially the Car ( Toyota Prius ) very easy, taking a lot of time explaining how everything worked in the car. Their was so many options to go over especially the GPS and Audio system. For being a Nissan salesman he sure new a lot about this Toyota. I would definitely come back again. Sincerely, Barry O'Neill Purchased a 2010 Toyota Prius on 11/12/13 More
by boneill800
November 07, 2013
Previous to my recent purchase. Our two children bought cars from Commonwealth Motors. Both had very good experience in dealing with Sales Team members. I went in November 3, 2013 and met with Daniel Youn cars from Commonwealth Motors. Both had very good experience in dealing with Sales Team members. I went in November 3, 2013 and met with Daniel Young. He was pleasant and professional. We came to terms on a used Infiniti. I then met with Franklyn Veloz in Finance, who also made the process easy. Two days later I traded in my now former vehicle and pick up the Infiniti. Going forward, I'd recommend this Dealership to anyone seeking a new or used vehicle. More
by harrisonbrown
Employees Worked With
Franklyn Veloz
November 04, 2013
I emailed a few dealerships to get a written quote, then I sent the best quote to a few dealerships to see if anyone could beat it. Commonwealth Nissan was the only dealership willing to beat the price. I I sent the best quote to a few dealerships to see if anyone could beat it. Commonwealth Nissan was the only dealership willing to beat the price. I was a little skeptical that they wouldn't honor the price once I got there, but Bobby B gave me the price that was promised. Jose C was a great and friendly sales person. Mark B was very helpful with financing after my Credit Union started giving me trouble with my out-of-state license. All three people I worked with were very nice and helpful, and I would recommend them if you're in the market for a new car! More
by Patrinole
Employees Worked With
Jose Colon, Bobby Barry
November 02, 2013
Had a great experience purchasing my new car at this dealership. The staff is very friendly, helpful and efficient. Didnt feel pushed into making a buying decision or overwhelmed with too many options l dealership. The staff is very friendly, helpful and efficient. Didnt feel pushed into making a buying decision or overwhelmed with too many options like in previous car purchases i've made. Definitely recommend this dealership. Go see Harry or Victor, these 2 are not only knowledgeable people but they will treat you with professionalism and respect without being pushy. Thank you so much Harry. Greatly appreciated. More
by fredb508
Employees Worked With
Harry Mejia, Victor Jimenez, Franklyn Veloz
October 31, 2013
The service is the best, never have to call for an appointment and everyone is helpful & knowledgeable. Always a fair price and they honor coupons even when I missed the expiration date. They truly appointment and everyone is helpful & knowledgeable. Always a fair price and they honor coupons even when I missed the expiration date. They truly treat me like I am one of the family. Love this place.... More
by amc94
Employees Worked With
Jonathan Ramos
