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Community Buick GMC

4.9

64 Lifetime Reviews

4030 Lowes Blvd, Waterloo, Iowa 50701
Call (877) 392-1376

64 Reviews of Community Buick GMC

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November 16, 2018

"2013 kia soul fantastic "

- Ann

Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Chambers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Bell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Community Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 11, 2018

"We looked at 500+ used trucks before we found our diamond!!!"

- Determined

We really appreciated the kindness and efficiency of Mike Juhl. Our need was super specific and he was not judgmental. It was really hard to find a splint front bench seat, in a small truck, with automatic transmission, without too many miles. They provided so much good information from a distance and we did not mind the beautiful long drive. Would do it again in a heartbeat! Thanks, Mike.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Juhl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Chambers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

Community Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mike is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. All the best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 06, 2018

"Very helpful and kind"

- Cableman 88

Everybody was very kind helpful understanding can't say enough about them Help us find a vehicle in our price range was not pushy and was shown empathy about my dad having cancer surgery I really appreciated that

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Juhl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Chambers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Bell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Landergott
Sep 07, 2018 -

Community Buick GMC responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 28, 2018

"Fast and Fair"

- Cartalkgirl

Mason at Community listened carefully and knew exactly what we wanted. It took less than an hour to locate the vehicle we wanted and agree on the purchase price. The initial offer was the most fair price we have received in forty years of purchasing vehicles.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mason Doyle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Landergott
Aug 29, 2018 -

Community Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 28, 2018

"Doubling Up"

- Convertible

Purchased 2 GMC’s and one Buick from Mike. No pressure. Great help. Great dealership. What else can I say. Great says it all. Why the need for 26 Words!

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Chambers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Landergott
Aug 29, 2018 -

Community Buick GMC responded

Thank you for your great review, Convertible! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 19, 2018

"Willing to work with me!"

- sillyoldbear47

After visiting my hometown Buick dealership several times, I found a much better deal at Community Buick GMC. They went out of their way to make me feel welcome, and they answered all my questions, no matter how small. They made buying a car a pleasant experience for once.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ian Matteson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Landergott
Aug 20, 2018 -

Community Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 16, 2018

"Very good experience."

- JCPopeye

We were very pleased with everyone we dealt with on our purchase. Very upfront and courteous and willing to work with us on price. I will definitely recommend dealership to my friends and family and certainly would consider going back when I'm ready to purchase another vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Juhl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Bell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 20, 2018 -

Community Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 09, 2018

"Great Expeirence "

- Cayla

We had a great experience at Community Buick GMC, it was worth the 2 hour drive from where we are from. David Bentley was very helpful, able to answer any questions that we had, and friendly. We liked that we didn't feel like were being pressured to purchase the vehicle. We were happy with what we got for our trade in as well. The environment was laid back and the people that work there are very friendly. We will be back in the future and will definitely recommend to anyone wanting to purchase a new vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 10, 2018 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 07, 2018

"New car sale"

- Bobby123

We had a very pleasant experience at community buick buying our car mike aiello was very pleasant and helpful will definitely go back for our next purchase.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 07, 2018 -

Community Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. At Community Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 05, 2018

"Very timely transaction"

- saturdayshoppers

Taylor Manning was very informed about the vehicle we were interested in. Eric assisted in a timely manner with the deal we settled on. Much less stress than previous dealings!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Manning
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Landergott
Aug 07, 2018 -

Community Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Eric and Taylor were able to meet your needs. At Community Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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