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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
340 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 340 reviews

June 25, 2022

Mike Aiello -- very down-to-earth salesman. He patiently answered all of our questions. No pressure. He turned the usual stressful event of buying a car into a pleasant experience. We were also More

by cyclone0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Jackson
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Jun 27, 2022 -

Community Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
June 23, 2022

Great service and very enjoyable people to work with. The new vehicle is awesome. Thank you for taking care of us. More

by m.briden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Jun 24, 2022 -

Community Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
June 17, 2022

The response time to our inquiry about the vehicle was fast and accurate. Michael the sales rep was very helpful. More

by Berkyosborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hoffmann
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Jun 18, 2022 -

Community Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Dennis Halligan, Service Manager, dennis@communitybuickgmc.com

Helpful
June 17, 2022

The best and easiest experience we’ve ever received when buying a car! Thank you! More

by Casey Bradley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hoffmann
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Jun 18, 2022 -

Community Buick GMC responded

Thank you so much for the wonderful compliments, Casey! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
June 10, 2022

This is the third vehicle I have gotten from them and there is good reason for that. Great salesman(Mike Aiello).. Great service department. Great selection of vehicles More

by ndeserano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Community Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
June 09, 2022

Great experience. Mike and everyone at the dealership was great to work with! The new GMC is awesome. More

by meteor
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
May 26, 2022

Great to work with and we’re very nice about everything! They were willing to work with us and be patient! More

by Kdegroote10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Community Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
May 25, 2022

Made a fast and easy deal was easy to talk to and get along with More

by Schmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Community Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
May 24, 2022

Mike was very responsive to questions before we were able to stop in for a look at the vehicle we purchased and super helpful in our overall buying process. More

by marshall.sa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022 -

Community Buick GMC responded

Thank you for writing about your visit with us, Marshall! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
May 23, 2022

Great experience! Recommend Mike as your sales consultant...low pressure and polite! Finance was easy! More

by Jefferylimle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
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