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Community Buick GMC

Waterloo, IA

4.8
342 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 342 reviews

May 24, 2022

Mike was very responsive to questions before we were able to stop in for a look at the vehicle we purchased and super helpful in our overall buying process. More

by marshall.sa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Community Buick GMC responded

Thank you for writing about your visit with us, Marshall! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 23, 2022

Great experience! Recommend Mike as your sales consultant...low pressure and polite! Finance was easy! More

by Jefferylimle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 21, 2022

Easy to work with and knowledgeable. Mike was fun to work with and answered all my questions. More

by KT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 10, 2022

Excellent experience! Communication was top great and we could not be happier with our new GMC More

by heishman24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 05, 2022

Ashley made our buying experience a good one. High reviews from us.would buy at Community again. More

by watson_chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
May 06, 2022 -

Community Buick GMC responded

watson_chuck, Ashley is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 30, 2022

Community Buick GMC was amazing from the moment we saw our car online! They made the day easier for us by helping with directions..even called during our hour long drive to see how it was going & greeted More

by prayerful1.lf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Michael Hoffmann
May 02, 2022 -

Community Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 28, 2022

My experience was great at Community GMC Buick. Michael was awesome to work with. He answered all my questions and wasn’t pushy. Shout out to Jan as well. She’s very knowledgeable. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hoffmann
Apr 29, 2022 -

Community Buick GMC responded

Congratulations on your new vehicle, Amy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Michael and Jan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 21, 2022

Mr. Aiello was a pleasure to work with. He listen to what we wanted and help us achieve it. Mr. Aiello, I would recommend to anyone who is looking to buy a new or used vehicle do you go to Community Auto!! More

by cawhitten90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Community Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 20, 2022

Mike Aiello was very upfront and honest about the vehicle and what we should expect buying in this crazy market. He made the process quick and easy. More

by bam_bella07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Community Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 19, 2022

Ashley was very proactive and thorough with helping me during my visit and purchase at community gmc. Will be back to work with Ashley in the future. More

by stanton_bo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Apr 21, 2022 -

Community Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Community Buick GMC. We can’t wait to see you for your next servicing appointment! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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