Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Community Buick GMC
Waterloo, IA
369 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction!
Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory.
Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community!
"You're Always Welcome In Our Community!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 369 reviews
March 05, 2021
Ashley helped us get the SUV of our dreams!!! Ashley & Eric were both wonderful to work with. Our whole experience was great!!! Ashley answered any questions we had & showed us everything about the vehicl Eric were both wonderful to work with. Our whole experience was great!!! Ashley answered any questions we had & showed us everything about the vehicle. More
by anthonyhaubrich
Employees Worked With
Ashley Tudor, Erick Milian
March 05, 2021
Jordon was patient with me and answered all of my questions letting the denali sell itself. He got me a good price on the new truck and a fair trade value on the old one. He walked me thru the proces questions letting the denali sell itself. He got me a good price on the new truck and a fair trade value on the old one. He walked me thru the process from start to finish and was nothing but a complete help. Best experience i have had in many years, compared to other dealers, and i will be back as a repeat customer at Community Buick GMC of Waterloo. Thank you so much. More
by im6under
Employees Worked With
Jan, finance department., Jordan Roberts
March 02, 2021
I was very pleased with the entire time of purchasing. Stephen wasn't pushy, and explained differences between my 2019 Acadia and the 2021. I told him that they didn't have a pencil sharp enough to get Stephen wasn't pushy, and explained differences between my 2019 Acadia and the 2021. I told him that they didn't have a pencil sharp enough to get me to trade, but they did. I walked out that Saturday evening with a different vehicle, and am very well satisifed. I have a lot of appreciation for both Stephen and Ian. Neither one was in a hurry because we were close to closing time of 6 p.m. on a Saturday night. Thanks again to them. More
by jbrown61032
Employees Worked With
Ian Matteson, Stephen Holub
March 02, 2021
I inquired online about photos for a vehicle and within 2 minutes Molly was calling to let me know she was on it. Stephen called 5 minutes after that and was texting photos right away. Stephen was GREAT to minutes Molly was calling to let me know she was on it. Stephen called 5 minutes after that and was texting photos right away. Stephen was GREAT to work with as was Eric on finalizing the paperwork. They met every request I asked for with no pushback at all. ZERO PRESSURE and hands down the best, easiest vehicle purchase ever. More
by Matt G
Employees Worked With
Stephen Holub, Erick Milian
December 18, 2020
I love my new JEEP! Ashley, Jordan, and Erick are the best! They helped me get over a few hurdles and into my dream car! I would recommend them to anyone looking for a new car! Thanks guys best! They helped me get over a few hurdles and into my dream car! I would recommend them to anyone looking for a new car! Thanks guys More
by Dawn L
Employees Worked With
Jordan, Erick, Ashley Tudor
October 07, 2020
Pleasant and very helpful! Great customer service! They tried to do everything efficiently and as quick as possible. I would go through community again when trading cars! tried to do everything efficiently and as quick as possible. I would go through community again when trading cars! More
by bdvaughn88
Employees Worked With
Ashley Tudor
July 26, 2020
Overall good I worked with Ashley to buy a new GMC HD truck. He was helpful and responsive. I thought I found the right one in their inventory and we hammered out I worked with Ashley to buy a new GMC HD truck. He was helpful and responsive. I thought I found the right one in their inventory and we hammered out the numbers over email, text and phone calls. That part was pretty easy and they were fair on my trade. After thinking about the vehicle I originally selected, I changed my mind. Decided on a different trim level as well as color. They did not have exactly what I wanted but two (of 4) that they had would have met most of my “wish list”. I called a time-out and asked about getting one that met all of my needs. At that point, it felt like there was more interest in selling what they had vs. ensuring I bought what I wanted. It wasn’t high pressure or anything like that. Just didn’t get the feeling that my preferences were taken seriously. Bottom line, Ashley is responsive and helpful. If they have what you want...you are likely to have a good experience. More
by Geo Baker
Employees Worked With
Ashley Tudor
July 24, 2020
Very clean and well organized and friendly staff to work with, salesmen Ashley Tudor is pleasant person to deal with the sales men was very knowledgeable and understanding no pressure. with, salesmen Ashley Tudor is pleasant person to deal with the sales men was very knowledgeable and understanding no pressure. More
by Denny
Employees Worked With
Other Employees :
Joe Chambers, Chuck Fulks, Joey Bearbower, Ashley Tudor
February 11, 2020
Amazing sale. Thanks Mike Aiello!!! Amazing service. Love my new car! Smooth purchase! Quick and easy. Will buy from them again. Thanks so much for helping me! my new car! Smooth purchase! Quick and easy. Will buy from them again. Thanks so much for helping me! More
by perky485
December 28, 2019
The dealership with its sales staff is very professional . I appreciate the fact that Mike is very cognizant of my needs. He never pushes me but is always there to answer my questions . I appreciate the fact that Mike is very cognizant of my needs. He never pushes me but is always there to answer my questions More
by GaryO
Employees Worked With
