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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
342 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 342 reviews

January 25, 2023

Ashley and the team were very helpful in making my purchase happen. Thank you again. More

by danmerritt316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and Janet in the Finance Office, Ashley Tudor
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Jan 27, 2023 -

Community Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 25, 2023

McKenna M was the salesperson I dealt with. She was very helpful and knowledgeable to get me into my new Enclave More

by bottema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenna Meineoke
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Jan 27, 2023 -

Community Buick GMC responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Mckenna. I pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 23, 2023

Ashley Tudor and Community Buick made the process quick & easy for me to purchase a new, (to me) preowned Enclave. I appreciate the help & love the car! More

by marilee0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Jan 24, 2023 -

Community Buick GMC responded

Marilee, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 18, 2023

Our experience was not high pressure sales. Easy to work with this dealership in Waterloo More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Community Buick GMC responded

Thank you for taking the time to review Community Buick GMC. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 18, 2023

Ashley was very easy to work with on the purchase of my vehicle from Community Buick. More

by robkooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Jan 20, 2023 -

Community Buick GMC responded

It is always our goal to earn your 5-star rating, Rob. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 17, 2023

Easy to work with didn’t push me into looking at vehicles I wasn’t interested in. More

by ashleybuhr81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Jan 19, 2023 -

Community Buick GMC responded

Thank you! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 17, 2023

Everyone was so nice and easy to work with. First time I’ve actually understood what I was doing and felt comfortable throughout the whole process! More

by hanna.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Community Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
January 16, 2023

Ashley was amazing. Great to work with. Process took a little long but well worth the wait for the vehicle, price, and people I dealt with! 10/10 would recommend Ashley More

by Itzrekd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Jan 18, 2023 -

Community Buick GMC responded

Thanks for your great review, Itzrekd. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
December 24, 2022

Great people to work with, brought my 100lb CaneCorso with me on the trip and they welcomed both of us with open arms! Good experience!! More

by eschnaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Community Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Community Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
December 23, 2022

The service Community Buick GMC and Mike A. provided were phenomenal. All of my questions were answered, I wasn't pressured, and I was treated wonderfully! I am stoked about my new vehicle and More

by Shayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Community Buick GMC responded

Shayla, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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