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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
342 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 342 reviews

October 21, 2022

Great to work with. Had the truck I was looking for. Very easy transaction to do! More

by kurtb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Jackson
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Oct 25, 2022 -

Community Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
October 17, 2022

Very friendly and easy to work with to provide the best customer service. Mike goes above and beyond to make the sale an easy and pleasant experience. More

by Misgod101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business person was knowledgeable
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Oct 17, 2022 -

Misgod101 responded

Great and easy to work with

Helpful
October 05, 2022

Fantastic experience. I really cant say enough good things about community buick gmc, they are awesome. More

by im6under
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan in finance was wonderful help and smoothed out all of the details in an easy to understand fashion., Ashley Tudor
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Oct 07, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
October 04, 2022

First time we bought here and everything went smoothly. They spent a lot of time making sure the transition to the new vehicle went smoothly. More

by jonhalford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Jackson, Ashley Tudor
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Oct 05, 2022 -

jonhalford responded

Any problems we had were worked through to my satisfaction. Everyone did their best

Helpful
September 30, 2022

Mike was great. This is the second car we've bought from him. He answered all our questions and I'm sure I'll have more as I continue to set everything up in this More

by nancymw2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Community Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
September 27, 2022

Ashley did everything he could to make sure buying was a success!! Thank you Ashley!! More

by bradyhl09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason , Ashley Tudor
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Sep 28, 2022 -

Community Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ashley's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
September 18, 2022

Mike worked with us on getting the deal we were satisfied with and kept us informed up to delivery. More

by dougneighbor
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Community Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
September 12, 2022

We have purchased here before and have been happy each time. Like the service we get and the help keeping car in good running order. We enjoy the Buick guality. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Shepard
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Sep 14, 2022 -

Community Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
August 31, 2022

Very helpful and personable. Answered all of our questions and gave us a lot of different options to look at. More

by levi.fails
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Sep 02, 2022 -

Community Buick GMC responded

Thank you for leaving us this great review, Levi! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
August 31, 2022

Community Buick GMC was very easy to deal with. Salesman was pleasant and knew the information on the pickup I was dealing on. He helped to get the pickup set up the way I wanted. More

by Dkamp1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Sep 02, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
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