Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Community Honda
Baytown, TX
354 Reviews
Welcome to Community Honda! As your Baytown Honda dealer serving the Houston La Porte and Crosby areas we're committed to exceptional customer service every step of the way. From your very first test drive with our sales department to your routine vehicle maintenance with our service department we want to make sure shoppers feel informed comfortable and happy with their experience at our dealership.
As a brand Honda fundamentally believes in the three joys: the joy of buying the joy of selling and the joy of creating. As your local Honda dealership we strive to deliver on these joys and Honda's latest vehicle lineup makes it easy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 354 reviews
May 15, 2026
The experience was great and memorable! Purchasing my first manual car with Ricardo!The entire dealership was a pleasure to work with. Ricardo was a great salesman and enthusiast. Felt lik Purchasing my first manual car with Ricardo!The entire dealership was a pleasure to work with. Ricardo was a great salesman and enthusiast. Felt like we were purchasing the car together lol! More
by chrisphillips713
Verified CustomerEmployees Worked With
May 07, 2026
Very positive interaction with the service coordinator, David Tran. Knowledgeable, straightforward, went the extra mile (literally, as shuttle driver). Current parts and labor pricing is not sustainable fo David Tran. Knowledgeable, straightforward, went the extra mile (literally, as shuttle driver). Current parts and labor pricing is not sustainable for this recent retiree on a fixed income without some sort of senior / retired discount scheme. More
by pghs251
Employees Worked With
See review.
May 07, 2026
I was very comfortable while waiting on the service of my Honda Civic. Although I did not get the car washed or my scratch taken care of the service was good! Thank you Honda Civic. Although I did not get the car washed or my scratch taken care of the service was good! Thank you More
by CATHYDERRY33
Employees Worked With
The ladies at service department
May 06, 2026
The service was excellent and highly professional. Communication was clear and consistent and I was kept informed throughout the process. Communication was clear and consistent and I was kept informed throughout the process. More
by tlbrown8693
May 01, 2026
Carl Castillo made car buying an excellent experience and made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features a Honda Pilot has available. I highly recommend anyone looking to purchase a vehicle to come to Community Honda at Baytown and seek out Carl. He'll interrupt his own meal for you. More
by John P.
Employees Worked With
May 01, 2026
Very friendly sales force and staff. It was a no pressure dealership with not pressure to add extras. It was a no pressure dealership with not pressure to add extras. More
by DSJH1950
April 27, 2026
Manager will do the best to get you a great deal and our sales lady Marimar had a lot of patience with us thanks sales lady Marimar had a lot of patience with us thanks More
by floresmary409
Employees Worked With
April 25, 2026
I love my new Honda CRV! Carl and Alan made it the best car buying experience I have ever had. Carl and Alan made it the best car buying experience I have ever had. More
by cross59
Employees Worked With
