Back

Community Honda

Cedar Falls, IA

not yet
rated
1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

Directions

By Type

1,067 Reviews of Community Honda

January 08, 2021

All was good. Quick service and quiet/private place to work. Lady in the payment office was not super friendly but maybe had a long day. And they forgot to reset my oil life. Otherwise good. More

by jmlindaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Jan 09, 2021 -

Community Honda responded

Thank you for your positive review. I'm glad you enjoyed your experience. My apologies about the maintenance reminder not being reset....I assume that we got it reset for you. If not, please call our service department anytime they are open and we can walk you through it over the phone. thank you again! Sam Porter General Sales Manager Community Honda

January 08, 2021

Had a keyless remote start added to car. Very prompt service at a reasonable price. Works her a great. Thank you so I. Much. I will probably have all of the cars maintenanxe done here. More

by Bks102362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Jan 09, 2021 -

Community Honda responded

Thank you for your 5 star review. I'm glad you had an excellent experience. We look forward to you bringing all your vehicles to us for your service needs. Thanks Again! Sam Porter General Sales Manager Community Honda

January 08, 2021

My car buying experience was hassle free and I love my new Honda CRV. I always buy Honda and I always buy from Community Auto. More

by jennieoesterle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Kelly Springer, Brandon Creighton
Jan 09, 2021 -

Community Honda responded

Thank you for your 5 star review. I'm glad you had an excellent experience. We look forward to your continued business. Sam Porter General Sales Manager Community Honda

January 08, 2021

Very helpful and accommodating on short notice to get my battery fixed. Everything was handled efficiently and professionally. They even deliver the car to me and made my life so much easier. Thank you More

by richman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in service
Jan 09, 2021 -

Community Honda responded

Thank you for your 5 star review. I'm glad you had an excellent experience. We look forward to your continued business. Sam Porter General Sales Manager Community Honda

January 06, 2021

Had a very pleasant experience buying a new Ridgeline -- no pressure at all. Staff worked with us to get the deal done smoothly. Salesman Dennis was very helpful. More

by mpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Jeremy Olds, Dennis Geuder
Jan 06, 2021 -

Community Honda responded

Thank you for your review of our dealership and Dennis Geuder. I'm glad you had an excellent experience! We look forward to seeing you again soon! Sam Porter General Sales Manager

January 06, 2021

My car had no gray noise until I brought it in to get an oil change and they check the brake pads to find out the tire and back pad was bad. They then asked me if I wanted to get it fixed which I couldn’t. More

by Honda
Recommend Dealer
No
Employees Worked With
Rick Rosecrans
Jan 09, 2021 -

Community Honda responded

Thank you for your review. I apologize for the issues with your service visit. I will be getting in touch with our service director and have him reach out to you directly about your visit. Thank you again for sharing your experience. Sam Porter General Sales Manager Community Honda

January 05, 2021

Very uncomfortable in waiting area as it was full and one customer came in, removed shoes and mask. Others were all masked. No masking signage. I felt it was not my place to enforce masking mandate in a p More

by BillC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Jan 06, 2021 -

Community Honda responded

Thank you for reviewing our dealership. Masking signage is posted at every entrance as well as 6' social distancing markers throughout the floor of the dealership. We continually encourage the wearing of masks and social distancing by employees as well as customers. With that said, we will use this information to improve our customer experience at our store.. Thank you again for your review. Sam Porter General Sales Manager

January 05, 2021

I was very pleased how quick the turnaround time was and not being charged for a new battery. Dealing with Bryan was a pleasure. Thanks! More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Jan 06, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership and Bryan Cuvelier. We look forward to your continued business! Sam Porter General Sales Manager

January 03, 2021

Friendly service. They don’t try to oversell a needed service and do a good job. The shuttle service is also good. They could remind proactively. More

by Navin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Rick Rosecrans
Jan 06, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership Service Department. We look forward to your continued business! Sam Porter General Sales Manager

December 31, 2020

The service department always does a great job maintaining my Honda’s. I recommend them to everyone I talk to...oh and they wash your car for free when you bring it in for service😄 More

by pingplayer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Jan 06, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership. We look forward to your continued business! Sam Porter General Sales Manager

...
28
...