
Community Honda
Cedar Falls, IA

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1,067 Reviews of Community Honda
Josh was an amazing salesman, he was very patient while showing me all the features of my new Honda CRV. He answered all my questions and was very knowledgeable! It was a great experience! showing me all the features of my new Honda CRV. He answered all my questions and was very knowledgeable! It was a great experience! More
This is our third vehicle purchased here. Everyone did a fantastic job making the experience a great one. Will continue to bring our vehicles here for service as well. fantastic job making the experience a great one. Will continue to bring our vehicles here for service as well. More
Dennis was very helpful and made the experience of buying the CRV Hybrid a great one. Definitely recommend anyone to work with him in their next buying experience! the CRV Hybrid a great one. Definitely recommend anyone to work with him in their next buying experience! More
Pleasant, friendly, nice, concerning, reliable, courteous, concise conscious polite, kind, respectful , smart, knowledgeable, responsible,pleasurable, thoughtful,wishful, qualified , quality, profe courteous, concise conscious polite, kind, respectful , smart, knowledgeable, responsible,pleasurable, thoughtful,wishful, qualified , quality, professional, decisive,motivated ,natural,loyalty,trusted More
Service staff was very friendly & helpful! Work was completed within the estimated time. Wasn’t purchasing a vehicle, however, showroom staff was friendly. When it’s time to trade, will be back. Certai completed within the estimated time. Wasn’t purchasing a vehicle, however, showroom staff was friendly. When it’s time to trade, will be back. Certainly will recommend Community Honda. More
We purchased a new Honda CRV Hybrid from Kelly at Community Honda. I was Very Happy with the professionalism he took during our review of models and the sales process. Community Honda. I was Very Happy with the professionalism he took during our review of models and the sales process. More
Service reps are always friendly. Ask if there is anything you might need or want done. Service completed quickly and correctly. Very nice waiting area. anything you might need or want done. Service completed quickly and correctly. Very nice waiting area. More
The service department was rude and lied about being able to see previous service done to my vehicle, this was someone named Rick. I then spoke to a Ryan in parts who was able to mediate so 8 could get my p to see previous service done to my vehicle, this was someone named Rick. I then spoke to a Ryan in parts who was able to mediate so 8 could get my part and service scheduled. Ryan had also set it up for me to get 13 dollars off the price of my part due to what happened with Rick in service. When I picked my vehicle up I didn't receive my 13 dollar discount from Rick because he claimed you guys charge 200 dollars an hour for repairs but he only charged me 120 dollars an hour, and at 200 dollars is double the average. Given the fact this isn't the first time I've had an issue with service I will never do business with community honda again and plan on purchasing a Honda Pilot from an out of town dealership. I have also considered contacting Honda directly to let them know if the poor service i received from Community Honda since I feel like it gives them a bad image and I considered not buying anymore Hondas due to this. I will say the most frustrating part is through this whole process no one ever escalated my issue to a higher manager and just sort of tried to figure it out i believe due to the fact the part I needed would have to be ordered by the dealership. So in closing I feel like as the customer I was treated poorly and still had to spend 200 dollars on a repair I had already had done at this dealership and during that first service also received poor customer service from this department. More
I really liked working with the people at honda to purchase this vehicle. They were very nice to my husband and myself. The oil service was great purchase this vehicle. They were very nice to my husband and myself. The oil service was great More