Community Honda

Service at Community Honda Service was great at Community Honda. Friendly, knowledgeable, and quick. I read the paper and even had a flavored coffee while I waited. Thank you Service was great at Community Honda. Friendly, knowledgeable, and quick. I read the paper and even had a flavored coffee while I waited. Thank you! More

Intermittent DVD issue I have an intermittent dvd issue where the DVD player gets stuck on the loading screen, nothing will get it out of this mode, ie ejecting the dvd or t I have an intermittent dvd issue where the DVD player gets stuck on the loading screen, nothing will get it out of this mode, ie ejecting the dvd or turning it off. Also when this occurs the rear cabin camera freezes giving an error. The only way I found to reset the issue is to turn the van off for a lengthy period of time. I have brought this into the dealership at least 3 times with a quick, “could not duplicate” and send it back to me. I have taken pictures of the issue when it happens and even taken it in when it has failed which resulted in 1 part replacement that did not resolve the issue. What I’ve been told is not to use the rear camera and Honda is aware of the issue and waiting on a fix, which was at least 7 months ago. I understand you can’t fix something that isn’t broke but every time I have to bring it in it is an inconvenience on me and my family. I bought a van to haul my family around, not for it to be in the shop. I feel for a brand new vehicle my “fix” should not be don’t use a feature on my van that I have paid for. With the pain that this issue is, the service department has been extremely helpful with what they can do. Very professional and any recalls or other issues my van has, they have resolved in no time at all. My service representative has been extremely kind with me even with me being a pain because of the dvd issue. More

correction When I sought to look for a new vehicle, One of the things I want first is straight forward answers to my questions. Of the dealers, I thought the mo When I sought to look for a new vehicle, One of the things I want first is straight forward answers to my questions. Of the dealers, I thought the most forthright was Community Honda. I didn't necessarily like what I was told, but it gave me information to deal with. I also didn't have to do a "face to face" confrontation to get what I considered was a reasonable price. More

Courteous and Kind My wife and I came into Community Honda to weigh the pros and cons of purchasing either a Honda or a Toyota van. Their sales staff was cordial, promp My wife and I came into Community Honda to weigh the pros and cons of purchasing either a Honda or a Toyota van. Their sales staff was cordial, prompt, and informative. They gave us time to consider the choices and even allowed us to use their computer to research prices and reviews on both vehicles. They were fair with their prices and competitive toward other dealerships. In the end, we purchased a certified pre-owned Honda Odyssey EX-L and later discovered that their price was one of the lowest IN THE COUNTRY. The jury is still out on the service department, however, the sales department was top notch. Thank you More

Short and sweet Denny did a great job and Sam finished it up -now making this review twenty five words long long long long long long long long Denny did a great job and Sam finished it up -now making this review twenty five words long long long long long long long long More

Great, quick service! I scheduled an Oil change over my lunch break and I was in and out! I was also provided a very thorough overview of my car! Enjoyed my visit! I scheduled an Oil change over my lunch break and I was in and out! I was also provided a very thorough overview of my car! Enjoyed my visit! More

Thorough in their explanation of details Lowest price in Iowa the first time we corresponded. They didn't make me feel like I had to negotiate. (No one likes to haggle.) Lowest price in Iowa the first time we corresponded. They didn't make me feel like I had to negotiate. (No one likes to haggle.) More

quality service Service was prompt. Everything was explained to me. Lounge area was nice, clean and comfortable. The coffe was good. Everyone was friendltky and profe Service was prompt. Everything was explained to me. Lounge area was nice, clean and comfortable. The coffe was good. Everyone was friendltky and professional. Excellent. More

Great experience We went in with a few ideas and options on what we wanted to buy. The sales team were patient to talk about options and let us view a few different ca We went in with a few ideas and options on what we wanted to buy. The sales team were patient to talk about options and let us view a few different cars. They did price comparisons and let us take the time to make the right decision. The buying process went quickly and easily. More

Quick and efficient We came in knowing that we wanted to trade in our old van and purchase a new one. Denny helped out. He was quick and efficient so that we could drive We came in knowing that we wanted to trade in our old van and purchase a new one. Denny helped out. He was quick and efficient so that we could drive home with our new vehicle. More