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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

September 26, 2019

Oil change and wash, everything was good. Good personality Rick was very personable and had us laughing like usual. Didn't take very long for oil change. Every thing was clean and every one was very friendly More

by BEYERLYNNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech Dillon Ciesielski, Rick Rosecrans
Oct 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership; your service experience in particular. We look forward to seeing you again! Sam Porter General Sales Manager

September 25, 2019

Service department Community Honda has always received a 5? rating from me. They are efficient and professional. I have never been unsatisfied with the service departmen More

by ARMILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 26, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and our service department in particular. We try our best to provide superior service everyday. We look forward to seeing you again! Sam Porter General Sales Manager

September 24, 2019

Good crew at Service Center I’ve had regular maintenance service performed here as well as wiring job d/t hungry mice, when vehicle was stored through a winter season. Rick is a More

by CharlieMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 26, 2019 -

Community Honda responded

Thank you for your positive review of our dealership; our service department and Rick in particular. I'm glad we could get your wiring issue fixed in a timely manner. We look forward to seeing you again! Sam Porter General Sales Manager

September 23, 2019

Sales person Always a great experience working with Kelly Springer. So helpful in the purchase of our last 2 new Odyssey's. He is very conscientious, knowledgable More

by dndn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Springer
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and Kelly in particular. Kelly does an outstanding job with everyone he comes in contact with. Thank you again! Sam Porter General Sales Manager

September 23, 2019

They refuse to replace a defective tire without cost. A tire on our newly purchased vehicle was defective and went flat. The service department claim not to be connected with tires on new cars and requir More

by LUCIA.SMITH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sullivan
September 23, 2019

Needed an issue checked out Thursday evening I came home to the smell of burnt oil coming from my engine. I called at 7:00 the next morning and they got me in right away at 8:15 More

by LORISMIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our service department. I'm glad we were able to get your issue fixed prior to you taking your trip. We look forward to seeing you again! Sam Porter General Sales Manager

September 23, 2019

Awesome Experience! We had a wonderful experience. Ronnie was very knowledgeable and diligent in the Odyssey we were looking at. He was very honest and genuine, and we ve More

by Matt & Jenny Stangl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Olds, Ron Colson
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and your sales experience. Ronnie does a fantastic job with everyone he comes in contact with. Please call on us anytime in the future. Thanks Again, Sam Porter General Sales Manager

September 23, 2019

Rockstars The guys always take good care of my concerns. I picked the wrong say and Rick still made it work rsther than have to come back. They had a friendly d More

by Teddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady that takes payments is always nice., Rick Rosecrans
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our service department and Rick in particular. We wash every car that comes in for service and try to get people in and out in a timely manner. Glad you enjoyed your experience. We look forward to seeing you again soon. Sam Porter General Sales Manager

September 21, 2019

Pleasant experience Had Accord in for Lube, Oil, Filter. Was in and out promptly. Pleasant and comfortable waiting lounge. Helpful and professional staff. Loved that th More

by BDOFTHEMHG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our service department. Glad you had a great experience! We look forward to your continued business! Sam Porter General Sales Manager

September 20, 2019

On time and attentive The service department keeps me coming back to Honda. They stick to their time commitments and are friendly and are always looking for value for the c More

by FLIKKEMA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 24, 2019 -

Community Honda responded

Thank you for your positive review of our service department. We appreciate your continued business! Sam Porter General Sales Manager

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