Competition BMW of Smithtown
Smithtown, NY
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CUSTOMER SERVICE MY CONTACT, JOE GRAF, WAS ABLE TO DO EVERYTHING I ASKED AND ALSO WAS DONE IN A TIMELY FASHION. I FEEL JOE IS VERY COMPETENT AND CUSTOMER CONCERNED. MY CONTACT, JOE GRAF, WAS ABLE TO DO EVERYTHING I ASKED AND ALSO WAS DONE IN A TIMELY FASHION. I FEEL JOE IS VERY COMPETENT AND CUSTOMER CONCERNED. THANKS JOE More
All in all experience ok. Very disappointed to hear about a disposition fee. I was not informed and asked if EVERYTHING was covered and if I owed anything extra. I was told the only payment I had left was my a disposition fee. I was not informed and asked if EVERYTHING was covered and if I owed anything extra. I was told the only payment I had left was my last one. No mention of disposition. Will Think twice before I return. Jackie in service was GREAT More
Fast courteous took me on the spot and got me back on the road in less than thirty minutes a pleasure to deal with recommend highly road in less than thirty minutes a pleasure to deal with recommend highly More
I brought my car in for a NYS inspection and I was waiting for the car. My service representative, Greg Box, did a good job in insuring that the inspection was done in a timely fashion, so that my wai waiting for the car. My service representative, Greg Box, did a good job in insuring that the inspection was done in a timely fashion, so that my waiting time was as short as possible. More
Thorough and Timely Service Vregarding ehicle service is aalways done in a timely manner while you wait. Greg does a thorough job of advising you of the service needs of your veh Vregarding ehicle service is aalways done in a timely manner while you wait. Greg does a thorough job of advising you of the service needs of your vehicle and keeps you posted regarding its completion. More
Jackie Ruggiero Is a consummate professional- kind, helpful and knowledgeable. Jackie is key to my ongoing customer loyalty at Competition BMM Smithtown. Thanks again for your support from John Mancuso helpful and knowledgeable. Jackie is key to my ongoing customer loyalty at Competition BMM Smithtown. Thanks again for your support from John Mancuso More
Very Competitive pricing. Ana was very helpful in getting us what we were looking for. This is my 3rd lease and i will definitely be back again. us what we were looking for. This is my 3rd lease and i will definitely be back again. More
Entire staff was friendly and courteous. Our negotiations moved along quickly and we were extremely satisfied with price. Marc was knowledgeable and helpful; very professional and a genuinely nice person. moved along quickly and we were extremely satisfied with price. Marc was knowledgeable and helpful; very professional and a genuinely nice person. More
Greg Box is the most humble, honest and experienced service manager anyone can ask for: He keeps my car afloat and it shows: At 370,000 miles, I keep on truc is the most humble, honest and experienced service manager anyone can ask for: He keeps my car afloat and it shows: At 370,000 miles, I keep on trucking, powered by Greg. More
Great First Experience wtih Nina ! I had an excellent first experience at the dealership with Nina ! She was patient and friendly and although not high pressure, she made it clear she w I had an excellent first experience at the dealership with Nina ! She was patient and friendly and although not high pressure, she made it clear she wanted to earn my business. She worked with Sales Manager Mo and they put together a fantastic lease on a new 3-series, which included getting me out of my current lease. More