I had the unfortunate experience of blowing a tire on a pothole on the LIE. The tow driver got me to Smithtown BMW as the service department was opening. They took care of my tire without an appointment and I am very satisfied with the service provided.
Jackie Ruggerio was very efficient and kind enough to send me photos of the blown tire for a claim.
Loaner car available. Disappointed it took three days before being serviced. Backed up was the reason. Michael was apologetic and the quality of mechanical service was very good.
Employees Worked With
"Completion BMW the Best"
Jackie Ruggiero in service was wonderful. The maintenance team is very experienced and knowledgeable. Although Completion BMW in St. James always provides me with a loaner car during my scheduled maintenance work, they won’t take you for a ride on your bill. I trust this group.
Carlo M. Sgroi
Director of mechanical Engineering