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Competition BMW of Smithtown

Smithtown, NY

4.5
1,081 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,081 reviews

December 27, 2018

Pleased with service at Competition BMW of Smithtown I'm always pleased with my experiences at this dealership. On this occasion my BMW X3 needed service on short notice. My service representative, Jack More

by FWD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero, Helga Carroll, John/João Oliveira
Jan 02, 2019 -

Competition BMW of Smithtown responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

December 18, 2018

have a 2012 seven series and my service manager Ken Darmani i have a 2012 seven series and it was blowing blue smoke burning one quart of oil every 400 miles my service manager made sure that the company was aw More

by henry Vigliante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
Dec 20, 2018 -

Competition BMW of Smithtown responded

Hi Henry, Thank you so much for your wonderful feedback. Your safety and satisfaction come first to us, and we are happy to hear that Ken was able to secure them both and ultimately resolve your vehicular issue. We are proud to have your confidence and look forward to continuing to care for you and your automotive needs in the future. Safe travels.

December 16, 2018

Still Waiting for the Return of my Deposit Still waiting with no response from the sales person, the business manager or the branch manager. My phone calls and emails remain unanswered. $500 de More

by Bob Zbikowski
Customer Service
Recommend Dealer
No
Employees Worked With
Russell Cacace, Catherine Estrella, Joe Buzzetta
Dec 31, 2018 -

Competition BMW of Smithtown responded

Bob, there was an issue with data entry when the office processed your refund. It should've shown up as a refund on the 12/18/18. Please let us know if you still haven't received it

December 10, 2018

A truly pleasant experience From the minute I walked in my experience with Competition BMW was very pleasant,. The staff greeted me and answered all of my questions. The price wa More

by rel1865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, John Zikos
Dec 13, 2018 -

Competition BMW of Smithtown responded

Thank you so much for the recommendation! We are thrilled to hear that the entirety of your experience was so positive. Your satisfaction means so much to us, and we are so glad that Helga and John were able to provide you with the perfect price and vehicle. We hope you enjoy your new ride! Please let us know if there is anything more we could assist you with in the future.

December 07, 2018

Sales and Service I’m glad there is a team here that helps me with my vehicle and tries to accommodate the experience of sales and service to the best of their ability. More

by NoVa1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, David Seide, Mitch Silver
Dec 07, 2018 -

Competition BMW of Smithtown responded

It is our goal to ensure that you and your vehicular needs are thoroughly taken care of, and we thank you for confiding in our team for service! We look forward to continuing to strive to provide you with nothing short of the same exceptional dealer experiences in the future.

December 06, 2018

Always a nice experience Love my service adviser, Jackie Ruggiero. Always professional and promptly follows up with you. Clean waiting space and their loaners are always BMW More

by GENEBEEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
Dec 07, 2018 -

Competition BMW of Smithtown responded

Thank you so much for leaving us this excellent review! We're so pleased that Jackie is consistently devoted to offering you efficient communication and exceptional overall experiences. It is our pleasure to serve you, and we look forward to continuing to offer you our best vehicular and customer care in the future.

December 03, 2018

Service is excellent! As always my vehicle was serviced with Competition BMW. I needed my brakes replaced and 4 new tires installed. Everything was completed quickly. I can More

by HKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalto, Greg Box
Dec 06, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your excellent feedback! We are so glad we had the opportunity to work with you again, and it is a pleasure to hear that Greg and the team ensured that your service was completed quickly and efficiently! It is our pleasure to serve you, and we look forward to continuing to offer you the same top-quality care in the future.

November 28, 2018

Great Experience in Car Shopping The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putti More

by bobidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Justin Martinez, Joseph Saintval
Dec 04, 2018 -

Competition BMW of Smithtown responded

Thank you so much for taking the time to share your experience with us! We are thrilled that Justin. Joseph, and Helga were so thorough in getting you into your perfect BMW and ensuring that you were fully informed of each of its awesome features! We hope you are enjoying your new vehicle, and we hope to provide you with another exceptional experience when the time comes for your first service! Congratulations!

November 27, 2018

Very efficient Excellent and efficient. Staff is friendly place is clean Car was cleaned after device and follow up was good. Will recommend to others looking forwa More

by Kamlesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
Nov 27, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your very kind words and recommendation! We are proud to have your confidence, and we look forward to continuing to provide you with the same efficient and thorough service in the future!

November 24, 2018

long time relationship with the most professional advisor i met John Oliveira 8 years ago he was so professional and kind with the most amazing personality ! we travel from Brooklyn to this dealership jus More

by imaginnation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John/João Oliveira
Nov 27, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your wonderful review! We are so happy to hear of your confidence in John's efforts, and we are overjoyed that he has continued to impress you with his top-notch service and unbeatable deals for the past 8 years! We are thrilled that you love your new vehicle, and we are so excited for you to enjoy it!

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