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Competition BMW of Smithtown
Smithtown, NY
1,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,081 reviews
November 30, 2021
Danny was a great help. He made my buying process very smooth. I would definitely recommend anyone to go deal with him definitely a great help. Thank you smooth. I would definitely recommend anyone to go deal with him definitely a great help. Thank you More
by Huseyinozmutlu01
Employees Worked With
Daniel Gomez
November 21, 2021
Dan Gomez is your guy. He is enthusiastic and eager to take exceptional care of his customers He was even in contact with me on his days off. I appreciate the effort he put in to make me happy. Dealershi take exceptional care of his customers He was even in contact with me on his days off. I appreciate the effort he put in to make me happy. Dealership tries to take great care of their customers. They do have a great product. More
by Mitch S
Employees Worked With
Theresa Pierro, Daniel Gomez
November 18, 2021
I love the car and couldn't have had a better experience than working with Dawn Cohen. She was a pleasure to work with and made this purchase as easy as was possible during these challenging times. I also than working with Dawn Cohen. She was a pleasure to work with and made this purchase as easy as was possible during these challenging times. I also appreciated working with Helga Carroll to finalize the deal. No complaints, only compliments all around. More
by Mark
Employees Worked With
Helga Carroll, Dawn Cohen
November 15, 2021
I have a 2019 BMW X5(worst decision ever to purchase, please heed my warning). The car just stopped working completely. Unable to drive and incredibly dangerous. My car is very rarely used and had les please heed my warning). The car just stopped working completely. Unable to drive and incredibly dangerous. My car is very rarely used and had less than 20k miles on it. I purchased it under the assumption the car would be safe to transport my 4 year old daughter, unfortunately with the car's high level of unreliability that is not the case. I dropped the car off at BMW, or rather the car had to get TOWED to BMW because it was unable to move. No loaner car was provided on day one so we were left with no means to transport our 4 year old daughter back and forth to preschool. Hands down the worst experience possible, i highly recommend you not USE this dealership COMPETITION BMW OF SMITHTOWN or atleast be warned at their incredibly POOR business practices and LACK of REGARD for ANY OF THEIR CUSTOMERS concerns. I was reached out to days later informed that this issue happens ALL THE TIME and that it is a QUICK FIX and it is COMPLETELY COVERED under the new car warranty. This is all recorded on the multiple phone calls i had with COMPETITION BMW OF SMITHTOWN. THIS WAS WELL OVER A MONTH AGO AND WE STILL HAVE NO CAR***** We were contacted a week or 2 later by BMW saying they decided not to cover this under warranty because there was some type of liquid damage(THAT WAS CLEARLY NOT VISIBLE DURING THE INITIAL DIAGNOSTIC WHEN THE REPAIR REP REACHED OUT TO ME ASSERTING THIS ****HAPPENS ALL THE TIME**** AND WILL BE COMPLETELY COVERED AT NO COST. Bait + Shift poor business practices at trying to overcharge a problem that should be completely covered that was committed as completely covered. I then reached out to customer relations at BMW corporate and the rep , ARIES(name), confirmed this is incredibly poor practice and she will work to get this resolved. TO NO AVAIL, i still have no car. Joseph Geosits(Manager at Competition BMW) + Joseph Gras(Manager at Competition BMW) DO NOT CARE ABOUT THEIR CUSTOMERS, BUYER BEWARE More
by Tony
Employees Worked With
Greg Box, Joe Geosits, Joe Graf
November 14, 2021
Very easy dealership to work with in every aspect of the Very easy dealership to work with in every aspect of the process. Very friendly and willing to take as much time as you need to make a decision. I Very easy dealership to work with in every aspect of the process. Very friendly and willing to take as much time as you need to make a decision. I walked in to just inquire about a couple of questions and Danny Gomez met with me to answer those questions. He spent over an hour with me and my wife. I never felt pressured to buy or that I was wasting his time. Very friendly and accessible. Over the next 2 days he was available to me to answer some more questions. And then I bought the car! So happy that I went in to just ask a question. Danny even followed up with me later in the day after the purchase to make sure I didnt have any more questions. Thank you Danny! More
by theboz6967
Employees Worked With
Greg Box, Helga Carroll, Theresa Pierro, Daniel Gomez
