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Competition BMW of Smithtown
Smithtown, NY
1,073 Reviews
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November 15, 2021
I have a 2019 BMW X5(worst decision ever to purchase, please heed my warning). The car just stopped working completely. Unable to drive and incredibly dangerous. My car is very rarely used and had les please heed my warning). The car just stopped working completely. Unable to drive and incredibly dangerous. My car is very rarely used and had less than 20k miles on it. I purchased it under the assumption the car would be safe to transport my 4 year old daughter, unfortunately with the car's high level of unreliability that is not the case. I dropped the car off at BMW, or rather the car had to get TOWED to BMW because it was unable to move. No loaner car was provided on day one so we were left with no means to transport our 4 year old daughter back and forth to preschool. Hands down the worst experience possible, i highly recommend you not USE this dealership COMPETITION BMW OF SMITHTOWN or atleast be warned at their incredibly POOR business practices and LACK of REGARD for ANY OF THEIR CUSTOMERS concerns. I was reached out to days later informed that this issue happens ALL THE TIME and that it is a QUICK FIX and it is COMPLETELY COVERED under the new car warranty. This is all recorded on the multiple phone calls i had with COMPETITION BMW OF SMITHTOWN. THIS WAS WELL OVER A MONTH AGO AND WE STILL HAVE NO CAR***** We were contacted a week or 2 later by BMW saying they decided not to cover this under warranty because there was some type of liquid damage(THAT WAS CLEARLY NOT VISIBLE DURING THE INITIAL DIAGNOSTIC WHEN THE REPAIR REP REACHED OUT TO ME ASSERTING THIS ****HAPPENS ALL THE TIME**** AND WILL BE COMPLETELY COVERED AT NO COST. Bait + Shift poor business practices at trying to overcharge a problem that should be completely covered that was committed as completely covered. I then reached out to customer relations at BMW corporate and the rep , ARIES(name), confirmed this is incredibly poor practice and she will work to get this resolved. TO NO AVAIL, i still have no car. Joseph Geosits(Manager at Competition BMW) + Joseph Gras(Manager at Competition BMW) DO NOT CARE ABOUT THEIR CUSTOMERS, BUYER BEWARE More
by Tony
Employees Worked With
Greg Box, Joe Geosits, Joe Graf
Helpful November 14, 2021
Very easy dealership to work with in every aspect of the Very easy dealership to work with in every aspect of the process. Very friendly and willing to take as much time as you need to make a decision. I Very easy dealership to work with in every aspect of the process. Very friendly and willing to take as much time as you need to make a decision. I walked in to just inquire about a couple of questions and Danny Gomez met with me to answer those questions. He spent over an hour with me and my wife. I never felt pressured to buy or that I was wasting his time. Very friendly and accessible. Over the next 2 days he was available to me to answer some more questions. And then I bought the car! So happy that I went in to just ask a question. Danny even followed up with me later in the day after the purchase to make sure I didnt have any more questions. Thank you Danny! More
by theboz6967
Employees Worked With
Greg Box, Helga Carroll, Theresa Pierro, Daniel Gomez
October 30, 2021
I was pleased to meet Danny / Dgomez@competion.com , who walked me through, superior steps into owning my First BMW, and with his Experience on Car bargaining really made my Decision comfortable! Than walked me through, superior steps into owning my First BMW, and with his Experience on Car bargaining really made my Decision comfortable! Thanks To BMW Competition of Smithtown I had Great Experience! More
by Camculcleasure
Employees Worked With
Daniel Gomez
October 24, 2021
Worked with Danny Gomez and was a pleasure to do business with. Danny was a straightforward and honest salesman, was easy to stay in touch with while deciding to purchase my BMW X3. Would definitely recommen with. Danny was a straightforward and honest salesman, was easy to stay in touch with while deciding to purchase my BMW X3. Would definitely recommend to my family and friends. More
by ykev21
Employees Worked With
Daniel Gomez
October 17, 2021
competition is a great dealership. very dedicated to the sake even with certified or owned. Danny Gomez was an outstanding salesman, even kept in contact and offered to come in for delivery on his day off. sake even with certified or owned. Danny Gomez was an outstanding salesman, even kept in contact and offered to come in for delivery on his day off. More
by brianwitcomb95
Employees Worked With
Helga Carroll, Daniel Gomez
October 01, 2021
Daniel is a stand up guy not like most other salesman that tell you want to hear. He went above and beyond to work the best deal for me. Daniel is ACES in my book! I will recommend to Daniel to all my fr that tell you want to hear. He went above and beyond to work the best deal for me. Daniel is ACES in my book! I will recommend to Daniel to all my friends and family! More
by Purchasemoney1
Employees Worked With
Daniel Gomez
September 30, 2021
Honest sales guy, not easy to find in the car biz.Danny Honest sales guy, not easy to find in the car biz. Danny did his best to be an outstanding resource and he succeeded. I’ve purchased many BMWs and m Honest sales guy, not easy to find in the car biz. Danny did his best to be an outstanding resource and he succeeded. I’ve purchased many BMWs and my experience has mostly been well above expectations, Danny only confirmed what I’ve experienced in the past. Knowledgeable, personable, diligent, and more than decent, that’s my experience having just worked with Danny. He is one of the rare good ones. More
by Grant
Employees Worked With
Daniel Gomez
September 25, 2021
Danny Gomez was excellent as well as Doug the finance manager. What a wonderful experience from beginning to end. And PS I love my new X3 manager. What a wonderful experience from beginning to end. And PS I love my new X3 More
by Gwennyz1202
Employees Worked With
Doug Monette, Daniel Gomez
