Competition BMW of Smithtown

Great experience...until I signed (Read update) I went to BMW looking for a lower model SUV such as an X3, but ended up purchasing a "like new" pre-owned X6. I always loved the X6 but felt it was o I went to BMW looking for a lower model SUV such as an X3, but ended up purchasing a "like new" pre-owned X6. I always loved the X6 but felt it was out of my price range, but was able to get a great deal on it. Tom made everything easy and followed up whenever necessary. It was a painless process and I would definitely recommend him to a friend. Helga assisted with all of the financing and that was a breeze as well. ***UPDATE! After I signed, the customer service went down hill fast. Examples: 1. It took nearly 4 weeks and numerous phone calls to get my deposit back. 2. I called Tom and asked a question about a TPM Malfunction and was told he would get back to me the next day. Three or four days later I followed up, he said he had been sick and would find out the next day. Two days later he asked me what my question was again. The following day, I had not heard anything so I asked what was going on to which I was told "call my service department." Thanks for nothing. Rating changed from 5 star to 3. More

Fantastic experience We have bought our third car through Marc Humanitski at Competition BMW in Smithtown. Our repeated business speaks to the immeasurable trust we place We have bought our third car through Marc Humanitski at Competition BMW in Smithtown. Our repeated business speaks to the immeasurable trust we place in Marc. His honest and patient nature allowed this new car purchase to be a seamless experience. He counseled us on the best car to meet our primary desire to have a safe car. He knows our family and the new driver that will soon be behind the wheel. Without hesitation we would recommend working with Marc. We would be doing a disservice if we did not mention the finance manager Helga Carroll. Without applying any undue pressure she clearly and patiently explained to us all of the financing options and allowed us to make the best educated choice. She was more interested in us finding the best solution rather than pressuring us to close the sale. She enhances the experience Marc provides in putting the client first. We know that when we need service to call to Jackie Ruggiero our Service Manager will make sure we have the proper service experience. We have been working with Jackie since the purchase of our first car. We never have to wonder who to call to schedule and coordinate service and a loaner car we can rely on Jackie. When we do have work being done to the car Steve Finn has been an incredible Service technician. We trust the work being done on our cars will keep our most precious cargo safe. More

Smooth, effortless, efficient, pleasant. By far the best experience I have EVER had in any car dealership. our salesman Marc was easy to work with. He generated a feeling of trust and confide By far the best experience I have EVER had in any car dealership. our salesman Marc was easy to work with. He generated a feeling of trust and confidence without any feeling of undue pressure. Helga in the business office was an absolute pleasure to deal with and Jorge was amazingly knowledgeable when giving us his "guided tour" of the car. More

They were amazing! They were patient and went through all options. First time in a long time that I trusted a dealership. Manager Jonathan was great and Nina the sales p They were patient and went through all options. First time in a long time that I trusted a dealership. Manager Jonathan was great and Nina the sales person as well. More

Great Price, Quick and Easy Lease This was my 4th Car at Competition BMW. Phil is always easy to work with and gave me a great price on my lease. If you don't want BS go see Phil at This was my 4th Car at Competition BMW. Phil is always easy to work with and gave me a great price on my lease. If you don't want BS go see Phil at Competition BMW. Tell him Max sent you (Not sure that will help, but I know it won't hurt..LOL) More

Phil Laccone is a great salesperson and a profession I live in Dix Hills there are two dealers that I live close to,I shopped the others dealers first and than went to competition BMW .This is my second I live in Dix Hills there are two dealers that I live close to,I shopped the others dealers first and than went to competition BMW .This is my second car I purchased from Phil Laccone he is a great salesperson ,He gives you great service ,as well as honesty .I highly recommend this dealer as well as the salesman Phil Laccone More

Bought a pre-owned car from Phil Laccone, went very well! Met Phil on Saturday looking for a pre-pwned car, he was very helpful and put a very competitive quote together, came back on Sunday and bought the ca Met Phil on Saturday looking for a pre-pwned car, he was very helpful and put a very competitive quote together, came back on Sunday and bought the car. Picked it up Monday, all went very smoothly, great salesman to deal with. More

Great Experience Leasing with Phil Laccone Phil and everyone I met with at the dealership made it a pleasure to lease from Competition. I would highly recommend him and the dealership to my fr Phil and everyone I met with at the dealership made it a pleasure to lease from Competition. I would highly recommend him and the dealership to my friends and family. Thank you for an excellent leasing experience and great deal on my car! Elliot A More

Phil was an excellent dealer The entire experience was excellent. Everyone we came across was very helpful, especially Phil. He provided me with the best service and was extreme The entire experience was excellent. Everyone we came across was very helpful, especially Phil. He provided me with the best service and was extremely personable, knowledgable, accommodating, and professional. More

The Best of the Best!! This is not the first car I have purchased from competition BMW, and I'm sure it won't be the last. This organization is well run and treats its custo This is not the first car I have purchased from competition BMW, and I'm sure it won't be the last. This organization is well run and treats its customers like they should be treated. More