Competition Subaru of Smithtown

Third car that I have purchased from them in the last few years. No pressure salespeople. No hidden fees. My dealer of choice. years. No pressure salespeople. No hidden fees. My dealer of choice. More

My husband and I just purchased a pre-owned 2020 Forester from Richard Gordon and highly recommend him! He went out of his way to accommodate us. He even drove out to our place (twice) since we could not get from Richard Gordon and highly recommend him! He went out of his way to accommodate us. He even drove out to our place (twice) since we could not get to the dealership. He took care of everything seamlessly, going far and beyond what was expected. We are grateful for his kindness and the wonderful experience. Five stars! More

My sales associate was Jeff Balkan, he was awesome. He worked with me on price, time frame to pick up the vehicle. He explained in detail all features and how to use them. I give the dealership and J He worked with me on price, time frame to pick up the vehicle. He explained in detail all features and how to use them. I give the dealership and Jeff five stars⭐️⭐️⭐️⭐️⭐️ And I would recommend him to anyone. I also worked with Meredith Ventura in finance, she was also pleasant and knowledgeable. Thank you for the experience. Teresa Bornschein More

I had Jeff Balkan for my sales consultant, he was wonderful to deal with. He explained everything about the features and how to use them. I had some time and financial restrictions and he took care wonderful to deal with. He explained everything about the features and how to use them. I had some time and financial restrictions and he took care of everything. I leased the Forester Wilderness, 2022. I would recommend the dealership and Jeff to anyone. He gets five stars⭐️⭐️⭐️⭐️⭐️ in my book👍👍 Teresa Bornschein More

Would give 0 STARS if I could. My 2020 Ascent is covered under warranty and I was having an issue using the radio. The dealer told me I needed a new auxiliary panel and they replac My 2020 Ascent is covered under warranty and I was having an issue using the radio. The dealer told me I needed a new auxiliary panel and they replaced it and said the issue was solved. Also, the car had 15K miles on it and the front tires had severe outside wear on them. It took only a few days to replace the dashboard panel but over a month to tell me they won't cover the tires and alignment, but got me a $400 credit if I was to repaid it at the dealer ($750 after the $400 credit). Since I bought the car in Maine I figured I'd give them a call and lo and behold it cost the same $750, but without the credit. It gets better, I turned down the tire/alignment offer and went to pick up my car. I noticed my charging cable wasn't charging my phone when I picked it up, but figured the cable was my issue. As soon as I got home I tried two OTHER cables that work in my house and both don't work in the car. So this dealer had my car for a over a month and not only did they not fix the initial issue, but now I can't charge my phone or access navigation. I am supposed to leave for vacation in 5 days. Now I am considering driving up to Maine from Long Island without use of a charging cable and navigation in the hopes that their dealer is better than the local dealer. AVOID this place at all costs - their service department is not competent at all and they overcharge. Don't say you weren't warned. Oh, almost forgot, when I went to pick up my car they gave me a packet of papers that needed to be signed. Luckily I skimmed through the packet and realized it was not for my car. Not sure anyone knows what they are doing here. More