Competition Subaru of Smithtown

Fast and courteous service All of the people who took care of me and my car were courteous and friendly. The service was fast and the cost was reasonable. The waiting area was All of the people who took care of me and my car were courteous and friendly. The service was fast and the cost was reasonable. The waiting area was clean. More

Terrible Experience This is the worst dealership. They make promises they can’t keep and then take forever to send you your deposit back when they can’t come up with the This is the worst dealership. They make promises they can’t keep and then take forever to send you your deposit back when they can’t come up with the car you purchased. No one calls you back. You have to chase them. Stay away! More

Excellent The service department was well run and the drop off process was quick & easy. A loaner was available if I needed it & the wait time was very short. The service department was well run and the drop off process was quick & easy. A loaner was available if I needed it & the wait time was very short. A very pleasant experience overall. More

Great Experience Very satisfied and owe it to my sales consultant Rodney McCabe who was very accommodating and helpful. He was able to answer all my many questions in Very satisfied and owe it to my sales consultant Rodney McCabe who was very accommodating and helpful. He was able to answer all my many questions in a professional manner which Was much appreciated. More

Great Car Leasing Experience -2019 Subaru Ascent Leased a new 2019 Subaru Ascent -our salesman Michael Incristo was the BEST! He was extremely pleasant, professional and very knowledgeable about the Leased a new 2019 Subaru Ascent -our salesman Michael Incristo was the BEST! He was extremely pleasant, professional and very knowledgeable about the vehicle. He answered all of my questions without hesitation and I never felt pressured in any way. After shopping other brands, I ultimately gave Competition Subaru my business based on my experience in dealing with Michael and general sales manager Christopher Pompeo, who made the entire negotiating process stress free. Finance manager Dan Archer made the paperwork process a breeze and I never felt pressured to buy any unnecessary add-on's. Overall a great experience all around! I would highly recommend Competition Subaru for anyone looking to buy or lease a Subaru vehicle. More

We felt very comfortable and almost like family From the start of choosing our Honda Touring Pilot, till the day we picked it up, we felt very comfortable. Edward B was great in handling all of our From the start of choosing our Honda Touring Pilot, till the day we picked it up, we felt very comfortable. Edward B was great in handling all of our questions and Dina in financing made us feel like we knew her for many many years. I recently, was in to have them look at one of the keys that was giving us trouble. They took the key no questions asked and put in a new battery. That too me is service with no questions asked. I liked that a lot. We bought the service contract and I feel confident when we need to use it that your company will treat us in the same manner that we were treated when we purchased our car., Thank You John & Marion Franzese More

air bag recall All I can say is my service advisor was the most kindest, and most patient and understanding person I could have dealt with. He saw my needs with All I can say is my service advisor was the most kindest, and most patient and understanding person I could have dealt with. He saw my needs with a loaner car, and made me more comfortable with the loaner car I left with. More

Friendly and professional Sales and employees are friendly and effective to help. They are willing to answer questions with professional advice not just my sales but all the pe Sales and employees are friendly and effective to help. They are willing to answer questions with professional advice not just my sales but all the people I met. The overall feeling is awesome and will recommend others to take consideration for choosing Competition Subaru. More

Outstanding service I would just like to start with this may be the best dealership on long island! I was recently in the market for a new vehicle i had my day planned ou I would just like to start with this may be the best dealership on long island! I was recently in the market for a new vehicle i had my day planned out to purchase from a different dealer earlier in the day, but after having had a very horrible experience I left that dealership having purchased a vehicle from competition subaru before and had a recent EXCEPTIONAL experience with the competition subaru service department i knew in my heart this is where my busibess would go. I stopped at the dealership was met with a friendly smile with the receptionist , she asked how she could help us and said it may be a little wait as we didnt have an appointment and apologized (was maybe about 10 minutes) we then met with our salesman Norris he walked us around to multiple cars of interest eventually finding THE ONE! We sat down talked numbers it was getting late in the day on a sunday so we would have to return in the morning to complete the process. Dan archer the business manager calls early in the morning (we were already on our way into the dealership) he said great we will see you soon ! Our salesman Norris wasnt scheduled to work as early as we arrived but was informed that we were coming and said he would try and make it in earlier . During the night i had been thinking about two cars "the one" and another slightly less expensive option i wanted to see the other option again, we medt another FANTASTIC salesman named Rodney who sits across from Norris. He took time out of his day to show us the car, he even got the keys and took us for a test drive and that was it, change had been made in my mind this was the new and only option i wanted. THANK YOU Rodney i appreciate your time and conversation! Norris came in early to help us seal the deal. I have to say this was THE BEST CAR BUYING EXPERIENCE IVE EVER HAD!!!Having bought from multiple dealers and having had absolutely terrible experiences before from other dealers this was an absolute breeze! I just would really love to thank Rodney,Norris, and Dan from the bottom of my heart!! You 3 gentleman represent your company,brand, and dealership to what the epitome of what a car buying experience SHOULD be! Thank you ond again, i have already reffered MULTIPLE people to this dealership and will definitely be my choice of dealer for any future purchase for my family!! THANK YOU!!! Eric Hoistad More