Competition Subaru of Smithtown

I love this dealership! I recently visited the new building to have routine service performed. From the moment I drove up, I was totally impressed with the drive up service. I recently visited the new building to have routine service performed. From the moment I drove up, I was totally impressed with the drive up service..great during all types of inclement weather. The staff was courteous and friendly. My service advisor, Chris Barcelo, came out to greet me. He took me inside and we reviewed my file. Chris took the time to explain every service that was available for me and kept me informed every step of the way. Chris took a few moments to show me around the new building and offered me complimentary beverages. He quickly addressed some concerns that came up and went out of his way to make my experience a pleasant one. I have always had a positive experience with Competition Subaru and definitely recommend this dealership. More

Sales experience very pleasant finance experience not great Our salesperson Rodney McCabe was very helpful, pleasant and not to aggressive; very easy to work with. Our first experience with a finance person wa Our salesperson Rodney McCabe was very helpful, pleasant and not to aggressive; very easy to work with. Our first experience with a finance person was less than satisfying. We did eventually work with Dina Gasparini from finance who was very knowledgeable and helpful. More

Sour Experience Saleswoman was excellent and the initial visit was very pleasant. Finance manager quoted one payment over the phone and the actual payment was much hi Saleswoman was excellent and the initial visit was very pleasant. Finance manager quoted one payment over the phone and the actual payment was much higher. Finance manager quoted a value on our trade with the old “I’ll try to get you a little more” good feel gimmick. At delivery we were given even less than originally quoted on the trade! What started off as a great experience ended on a sour note over a few bucks. I don’t see the long term upside of nickel and diming new customers at delivery. More

Very easy to buy a Subaru! Lisa helped to find the perfect car for me. She is very pleasant and personable as well as knowledgeable. She listened patiently and carefully to wh Lisa helped to find the perfect car for me. She is very pleasant and personable as well as knowledgeable. She listened patiently and carefully to what I wanted and made her recommendations accordingly. I never felt pressured to purchase a car nor embarrassed to ask my questions. Love this car! Clearly, Lisa knows her product and confidently works with her clients. She makes it very easy to buy a Subaru and to feel good about it! More

It wasn't like the normal New Car Buying Experience It started when we first walked in the door and the manager greeted us, asked what we are interested in and said he would have a "Product Specialist" It started when we first walked in the door and the manager greeted us, asked what we are interested in and said he would have a "Product Specialist" assist us. Tim McCrum came over and helped us while we were looking at the red Impreza that was on the floor the my wife and I feel in love with. It was a base model which is what we were interested in. We didn't need a "flashy" car with a lot of bells and whistles. Tim showed us the features that the car had and didn't try to "up-sell" us on a more expensive car. We went over to Tim's desk and he said, "Wait a minute, you haven't even driven the car yet, you need to do a test drive!" So we did. Tim pulled out a similar model and we were off. Tim sat in the back, so my wife and I could sit up front. Not a lot of sales people do that. They want to be upfront selling as you drive. We decided to go with the Red Impreza that was on the floor. Tim brought over coffee and cookies while we worked out the details. No pressure, just a nice guy trying to help us find the best version of the car we wanted/needed. We have a lot of options on Long Island, this was by far the best experience we've had buying a car. I would tell anyone looking for a car to stop in and check out Competition. More

I love this dealer! Everytime I have a last minute fill air in tire moment, I drive to St James and my service gal Mary gets me going again. If every service person or e Everytime I have a last minute fill air in tire moment, I drive to St James and my service gal Mary gets me going again. If every service person or employee applied themselves as Mary does, well there would be a lot more people smiling! I dont do surveys, but I do for this car dealer. Anyone buys a car anywhere else, seek help. I always have a pleasant experience here and if you need service, dont forget to ask for Mary, Mary Spira. (The others are great too). More

Best new car experience I wrote another review earlier, This is my 3 rd veh I purchased from this dealer, I had Cathy Keller as my salesperson on all cars She is very knowle I wrote another review earlier, This is my 3 rd veh I purchased from this dealer, I had Cathy Keller as my salesperson on all cars She is very knowledgeable and very patient explains all in detail any question I may have.We went over all needs for my car I wanted and was extremely happy about my choice. I also got to meet the GM David Toomey. he was also extremely courteous and helpful and went well above and beyond to satisfy me on my purchase . I was always impressed by the people in Competition Subaru their professionalisum in all I had dealt with. The process was smooth and less stress full then any car I purchased . Highly recommend Cathy if your in market for a new or lease car Jerr7 More

2019 forester purchase We dealt with Kathy she was a pleasure to deal with explained the vehicle to us and demonstrated it. She Took us for a Test ride. The vehicle road ver We dealt with Kathy she was a pleasure to deal with explained the vehicle to us and demonstrated it. She Took us for a Test ride. The vehicle road very nice she explained to us all of the features. We went inside and purchased a vehicle.This was one of the easiest new car purchase I’ve ever made. More

Great deal. Great salesperson Tim McCrum was very friendly and extremely easy to work with throughout the whole process. Dina and David really showed that competition Subaru is all Tim McCrum was very friendly and extremely easy to work with throughout the whole process. Dina and David really showed that competition Subaru is all about keeping the customer happy. I would highly recommend buying a car at competition Subaru. More